I’m frustrated

How to import mailboxes - Unable to import .sbd files into Thunderbird, how do I do it?

I've been provided with a number of .sbd directories and their contents and told to import them into Thunderbird - however, the procedure does absolutely nothing. How do I do it?

Here's what I was told to do:

1) Click Start > Run...
(2) Typewrite: %AppData% and press Enter...
(3) A window will open. Inside the opened window, click to open the following folders:
i. Thunderbird...
ii. Profiles...
iii. xxxxxxxx.default (the name may differ for the first characters)...
iv. Mail...
v. Local Folders...

(4) Copy in Local Folders the file and the folder I sent you

(5) Open Thunderbird and you will see the new mailbox on the left in local folders...

However, opening Thunderbird, I don't see the new mailbox. I note that in the Thunderbird mail directories that do exist, I don't see any .sbd files or the like, either.
5 people have
this question
+1
Reply
  • EMPLOYEE
    I’m confident
    Roland Tanglao (Thunderbird Technical Support Lead) October 16, 2009 16:35
    Hi Alex:

    You need to import the mailbox (eg. myfunmailbox1, myfunmailbox2, etc) files inside the .sbd directory NOT the .sbd directory itself.

    Here's a very helpful set of instructions from Mozillazine at: http://kb.mozillazine.org/Importing_f...

    QUOTE

    1. Select either the Local Folders directory or the POP account you want to import the folder into, in Thunderbird.
    2.Tools -> Import/Export in mbox/eml format -> import mbox file
    3. Browse to the mbox file and press the Open button.
    4. Thunderbird will import that folder. It may add a suffix to make the folder name unique. For example, when I imported "inbox." into Local Folders it created a inbox679 folder.
    5. Repeat as needed. Note that you can import multiple folders in one step by holding down the Control key while clicking on them in Tools -> Import/Export -> import mbox file.
    • view 1 more comment
    • Yes- but what about if you have many .sbd subfolders? I copied my mail files to a new location on a memory stick, but noticed that the size was small. It turns out that the top-level mail files (mailbox and .msf) and .sbd "folders" copied, but nothing inside the "folders", including files and other folders copied. Thus my copy has only top-level files and empty .sbd folders! Please Help!
    • I have the same situation I think -- lots of empty (but large on the disk) sbd folders
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • I’m frustrated
    I imported (copy/paste) the mailfolders directly in the directory ''local mail'' and for most folders it worked. However, not for all.
    Using the import wizard didnt work. I didnt any option to choose from that was valid. When choosing ''all clients'', the wizard just didnt show any option to move forward.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • I’m frustrated
    The answer posted gives a link to then download an add-in. That add-in does not work with the latest version of T/Bird! Consequently this question is not answered and should be revisited by the company.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated