I’m frustrated

TB 9 does not install on XP Pro SP3: error registering AccessibleMarshal.dll and MapiProxy_InUse.dll SOLVED in version 9.0.1

After the update I get this message:



Uninstall and reinstall does not help (x86, XP Pro SP3).
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this problem
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  • Setup of TB9 fails too. here is the install.log:

    Mozilla Thunderbird Installation Started: 2011-12-22 9:57:39
    -------------------------------------------------------------------------------

    -------------------------------------------------------------------------------
    Installation Details
    -------------------------------------------------------------------------------
    Install Dir: C:\Programme\Mozilla Thunderbird
    Locale : de
    App Version: 9.0
    GRE Version: 9.0
    OS Name : Windows XP
    Target CPU : x86

    -------------------------------------------------------------------------------
    Installing Main Files
    -------------------------------------------------------------------------------
    Installed File: C:\Programme\Mozilla Thunderbird\AccessibleMarshal.dll
    Installed File: C:\Programme\Mozilla Thunderbird\application.ini
    Installed File: C:\Programme\Mozilla Thunderbird\blocklist.xml
    Created Directory: C:\Programme\Mozilla Thunderbird\chrome
    Installed File: C:\Programme\Mozilla Thunderbird\chrome.manifest
    Created Directory: C:\Programme\Mozilla Thunderbird\components
    Installed File: C:\Programme\Mozilla Thunderbird\crashreporter.exe
    Installed File: C:\Programme\Mozilla Thunderbird\crashreporter.ini
    Installed File: C:\Programme\Mozilla Thunderbird\D3DCompiler_43.dll
    Installed File: C:\Programme\Mozilla Thunderbird\d3dx9_43.dll
    Created Directory: C:\Programme\Mozilla Thunderbird\defaults
    Created Directory: C:\Programme\Mozilla Thunderbird\distribution
    Created Directory: C:\Programme\Mozilla Thunderbird\extensions
    Installed File: C:\Programme\Mozilla Thunderbird\freebl3.chk
    Installed File: C:\Programme\Mozilla Thunderbird\freebl3.dll
    Created Directory: C:\Programme\Mozilla Thunderbird\hyphenation
    Created Directory: C:\Programme\Mozilla Thunderbird\isp
    Installed File: C:\Programme\Mozilla Thunderbird\libEGL.dll
    Installed File: C:\Programme\Mozilla Thunderbird\libGLESv2.dll
    Installed File: C:\Programme\Mozilla Thunderbird\MapiProxy.dll
    Installed File: C:\Programme\Mozilla Thunderbird\mozalloc.dll
    Installed File: C:\Programme\Mozilla Thunderbird\mozjs.dll
    Installed File: C:\Programme\Mozilla Thunderbird\mozMapi32.dll
    Installed File: C:\Programme\Mozilla Thunderbird\mozsqlite3.dll
    Installed File: C:\Programme\Mozilla Thunderbird\mozutils.dll
    Installed File: C:\Programme\Mozilla Thunderbird\nsldap32v60.dll
    Installed File: C:\Programme\Mozilla Thunderbird\nsldappr32v60.dll
    Installed File: C:\Programme\Mozilla Thunderbird\nsldif32v60.dll
    Installed File: C:\Programme\Mozilla Thunderbird\nspr4.dll
    Installed File: C:\Programme\Mozilla Thunderbird\nss3.dll
    Installed File: C:\Programme\Mozilla Thunderbird\nssckbi.dll
    Installed File: C:\Programme\Mozilla Thunderbird\nssdbm3.chk
    Installed File: C:\Programme\Mozilla Thunderbird\nssdbm3.dll
    Installed File: C:\Programme\Mozilla Thunderbird\nssutil3.dll
    Installed File: C:\Programme\Mozilla Thunderbird\omni.jar
    Installed File: C:\Programme\Mozilla Thunderbird\platform.ini
    Installed File: C:\Programme\Mozilla Thunderbird\plc4.dll
    Installed File: C:\Programme\Mozilla Thunderbird\plds4.dll
    Installed File: C:\Programme\Mozilla Thunderbird\plugin-container.exe
    Installed File: C:\Programme\Mozilla Thunderbird\precomplete
    Installed File: C:\Programme\Mozilla Thunderbird\removed-files
    Installed File: C:\Programme\Mozilla Thunderbird\smime3.dll
    Installed File: C:\Programme\Mozilla Thunderbird\softokn3.chk
    Installed File: C:\Programme\Mozilla Thunderbird\softokn3.dll
    Installed File: C:\Programme\Mozilla Thunderbird\ssl3.dll
    Installed File: C:\Programme\Mozilla Thunderbird\thunderbird.exe
    Installed File: C:\Programme\Mozilla Thunderbird\update.locale
    Installed File: C:\Programme\Mozilla Thunderbird\updater.exe
    Installed File: C:\Programme\Mozilla Thunderbird\updater.ini
    Installed File: C:\Programme\Mozilla Thunderbird\WSEnable.exe
    Installed File: C:\Programme\Mozilla Thunderbird\xpcom.dll
    Installed File: C:\Programme\Mozilla Thunderbird\xul.dll
    Installed File: C:\Programme\Mozilla Thunderbird\uninstall\helper.exe
    Installed File: C:\Programme\Mozilla Thunderbird\isp\rss.rdf
    Installed File: C:\Programme\Mozilla Thunderbird\isp\SpamAssassin.sfd
    Installed File: C:\Programme\Mozilla Thunderbird\isp\SpamPal.sfd
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_af.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_bg.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_ca.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_cy.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_da.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_de-1901.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_de-1996.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_de-CH.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_en_US.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_eo.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_es.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_et.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_fi.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_fr.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_gl.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_hr.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_hsb.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_hu.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_ia.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_is.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_it.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_kmr.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_la.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_lt.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_mn.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_nb.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_nl.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_nn.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_pt.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_ru.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_sh.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_sl.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_sv.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_tr.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_uk.dic
    Created Directory: C:\Programme\Mozilla Thunderbird\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    Installed File: C:\Programme\Mozilla Thunderbird\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}\chrome.manifest
    Installed File: C:\Programme\Mozilla Thunderbird\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}\icon.png
    Installed File: C:\Programme\Mozilla Thunderbird\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}\install.rdf
    Installed File: C:\Programme\Mozilla Thunderbird\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}\preview.png
    Created Directory: C:\Programme\Mozilla Thunderbird\distribution\extensions
    Installed File: C:\Programme\Mozilla Thunderbird\distribution\extensions\tbtestpilot@labs.mozilla.com.xpi
    Created Directory: C:\Programme\Mozilla Thunderbird\defaults\messenger
    Created Directory: C:\Programme\Mozilla Thunderbird\defaults\pref
    Installed File: C:\Programme\Mozilla Thunderbird\defaults\pref\channel-prefs.js
    Installed File: C:\Programme\Mozilla Thunderbird\defaults\messenger\mailViews.dat
    Installed File: C:\Programme\Mozilla Thunderbird\components\binary.manifest
    Created Directory: C:\Programme\Mozilla Thunderbird\chrome\icons
    Created Directory: C:\Programme\Mozilla Thunderbird\chrome\icons\default
    Installed File: C:\Programme\Mozilla Thunderbird\chrome\icons\default\abcardWindow.ico
    Installed File: C:\Programme\Mozilla Thunderbird\chrome\icons\default\addressbookWindow.ico
    Installed File: C:\Programme\Mozilla Thunderbird\chrome\icons\default\messengerWindow.ico
    Installed File: C:\Programme\Mozilla Thunderbird\chrome\icons\default\msgcomposeWindow.ico
    Installed File: C:\Programme\Mozilla Thunderbird\MapiProxy_InUse.dll
    Installed File: C:\Programme\Mozilla Thunderbird\mozMapi32_InUse.dll

    -------------------------------------------------------------------------------
    DLL Registration
    -------------------------------------------------------------------------------
    ** ERROR Registering: C:\Programme\Mozilla Thunderbird\AccessibleMarshal.dll **

    -------------------------------------------------------------------------------
    Adding Registry Entries
    -------------------------------------------------------------------------------
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird\9.0 (de)\Main | Install Directory | C:\Programme\Mozilla Thunderbird
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird\9.0 (de)\Main | PathToExe | C:\Programme\Mozilla Thunderbird\thunderbird.exe
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird\9.0 (de)\Uninstall | Description | Mozilla Thunderbird 9.0 (x86 de)
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird\9.0 (de) | | 9.0 (de)
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird 9.0\bin | PathToExe | C:\Programme\Mozilla Thunderbird\thunderbird.exe
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird 9.0\extensions | Components | C:\Programme\Mozilla Thunderbird\components
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird 9.0\extensions | Plugins | C:\Programme\Mozilla Thunderbird\plugins
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird 9.0 | GeckoVer | 9.0
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird | | 9.0
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird | CurrentVersion | 9.0 (de)
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | Comments | Mozilla Thunderbird 9.0 (x86 de)
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | DisplayIcon | C:\Programme\Mozilla Thunderbird\thunderbird.exe,0
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | DisplayName | Mozilla Thunderbird 9.0 (x86 de)
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | DisplayVersion | 9.0
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | InstallLocation | C:\Programme\Mozilla Thunderbird
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | Publisher | Mozilla
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | UninstallString | C:\Programme\Mozilla Thunderbird\uninstall\helper.exe
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | URLInfoAbout | http://www.mozillamessaging.com/de/
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | URLUpdateInfo | http://www.mozillamessaging.com/de/th...
    Added Registry DWord: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | NoModify | 1
    Added Registry DWord: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | NoRepair | 1
    Added Registry DWord: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | EstimatedSize | 38077

    -------------------------------------------------------------------------------
    DLL Registration
    -------------------------------------------------------------------------------
    ** ERROR Registering: C:\Programme\Mozilla Thunderbird\MapiProxy_InUse.dll **

    -------------------------------------------------------------------------------
    DLL Registration
    -------------------------------------------------------------------------------
    ** ERROR Registering: C:\Programme\Mozilla Thunderbird\MapiProxy_InUse.dll **
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\App Paths\thunderbird.exe | | C:\Programme\Mozilla Thunderbird\thunderbird.exe
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\App Paths\thunderbird.exe | Path | C:\Programme\Mozilla Thunderbird

    -------------------------------------------------------------------------------
    Adding Shortcuts
    -------------------------------------------------------------------------------
    Added Shortcut: C:\Dokumente und Einstellungen\All Users\Startmenü\Programme\C:\Dokumente und Einstellungen\All Users\StartmenüDir\Mozilla Thunderbird.lnk
    Added Shortcut: C:\Dokumente und Einstellungen\All Users\Desktop\Mozilla Thunderbird.lnk
    Added Shortcut: C:\Dokumente und Einstellungen\jürgen\Anwendungsdaten\Microsoft\Internet Explorer\Quick Launch\Mozilla Thunderbird.lnk

    -------------------------------------------------------------------------------
    Setting as the default mail application
    -------------------------------------------------------------------------------

    -------------------------------------------------------------------------------
    Mozilla Thunderbird Installation Finished: 2011-12-22 9:57:55

    I hope this helps.
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  • lets see if we can get to the bottom of this.

    I have been running various beta copies of TB9 for weeks now without an issue.

    Like you my venerable Dell runs XP SP3 so I think we need to look to an addon or perhaps even the anti virus program.

    I have the following add-ons installed and active
    about:telemetry0.9trueping.telemetry@mozill...
    British English Dictionary1.19.1trueen-GB@dictionarie...
    CompactHeader1.4.6true{58D4392A-842E-11DE-B51A-C7B855D89593}
    DOM Inspector2.0.10trueinspector@mozilla.org
    English (Australian) Dictionary2.1.2trueen-AU@dictionaries...
    External Editor1.0.0true{11d1a081-b8c3-4002-af38-6ad3e899fdfa}
    Extra Folder Columns1.1.4trueextra-cols@jminta_gma...
    ImportExportTools2.6.3.1true{3ed8cc52-86fc-4613-9026-c1ef969da4c3}
    JavaScript Debugger0.9.88.2true{f13b157f-b174-47e7-a34d-4815ddfdfeb8}
    Lightning1.1b2true{e2fda1a4-762b-4020-b5ad-a41df1933103}
    Mail Summaries1.1truemailsummaries@mozilla...
    Nightly Tester Tools3.2true{8620c15f-30dc-4dba-a131-7c5d20cf4a29}
    OpenSearch1.1trueopensearch@mozillame...
    Provider for Google Calendar0.9pretrue{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
    Show All Body Parts1.2trueShowAllBodyParts@kamens.us
    Test Pilot for Thunderbird1.3.1truetbtestpilot@labs....
    Zindus0.8.39.20111109.085609true{ad7d8a66-253b-11dc-977c-000c29a3126e}

    I also use ESET as my anti virus program.

    A good starting point would be to disable add-ons that are not in my list and then try the install again.

    If that does not work pull the internet connection plug from your computer, disable your anti virus program and try the install without having the anti virus active.

    Please post your results.
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  • now with the instal log,

    The error is that Thunderbirds installer can't register the MAPI DDLs because they are in use.
    The question is, what is using them?

    Do you have any other software running when the update occurs?
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  • I’m frustrated
    I have tested it on an virtual PC, no firewall, no anti virus, XP SP3 only! See install.log.
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  • I’m anxious
    I have been using Thunderbird for many years and have just reinstalled my system due to a HD failure (so have a "clean" system I have down loaded Thunderbird 9 (several times) and each time get a message saying that "this application has failed to start because the application configeration is incorrect" I have uninstalled several times and re-downloaded again but still the same message. How do I get it to run. I urgently need to get it running so I can get my emails after several days of not receing them and I DON'T want to use Internet Explorer.

    This reply was created from a merged topic originally titled
    Thunderbird 9 will Not Startup.
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  • looking through some old posts here about MAPI, it would appear that the Logitech quick cam has been the source of very similar problems in the past, holding the MAPI.dll as in use when it's software is open.

    Either of you using Logitech?
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  • I’m frustrated
    Win2000 SP4 on Virtual PC, no firewall, no anti virus, no additional software.

    install.log:

    Mozilla Thunderbird Installation Started: 2011-12-22 10:33:04
    -------------------------------------------------------------------------------

    -------------------------------------------------------------------------------
    Installation Details
    -------------------------------------------------------------------------------
    Install Dir: C:\Programme\Mozilla Thunderbird
    Locale : de
    App Version: 9.0
    GRE Version: 9.0
    OS Name : Windows 2000
    Target CPU : x86

    -------------------------------------------------------------------------------
    Installing Main Files
    -------------------------------------------------------------------------------
    Installed File: C:\Programme\Mozilla Thunderbird\AccessibleMarshal.dll
    Installed File: C:\Programme\Mozilla Thunderbird\application.ini
    Installed File: C:\Programme\Mozilla Thunderbird\blocklist.xml
    Created Directory: C:\Programme\Mozilla Thunderbird\chrome
    Installed File: C:\Programme\Mozilla Thunderbird\chrome.manifest
    Created Directory: C:\Programme\Mozilla Thunderbird\components
    Installed File: C:\Programme\Mozilla Thunderbird\crashreporter.exe
    Installed File: C:\Programme\Mozilla Thunderbird\crashreporter.ini
    Installed File: C:\Programme\Mozilla Thunderbird\D3DCompiler_43.dll
    Installed File: C:\Programme\Mozilla Thunderbird\d3dx9_43.dll
    Created Directory: C:\Programme\Mozilla Thunderbird\defaults
    Created Directory: C:\Programme\Mozilla Thunderbird\distribution
    Created Directory: C:\Programme\Mozilla Thunderbird\extensions
    Installed File: C:\Programme\Mozilla Thunderbird\freebl3.chk
    Installed File: C:\Programme\Mozilla Thunderbird\freebl3.dll
    Created Directory: C:\Programme\Mozilla Thunderbird\hyphenation
    Created Directory: C:\Programme\Mozilla Thunderbird\isp
    Installed File: C:\Programme\Mozilla Thunderbird\libEGL.dll
    Installed File: C:\Programme\Mozilla Thunderbird\libGLESv2.dll
    Installed File: C:\Programme\Mozilla Thunderbird\MapiProxy.dll
    Installed File: C:\Programme\Mozilla Thunderbird\mozalloc.dll
    Installed File: C:\Programme\Mozilla Thunderbird\mozjs.dll
    Installed File: C:\Programme\Mozilla Thunderbird\mozMapi32.dll
    Installed File: C:\Programme\Mozilla Thunderbird\mozsqlite3.dll
    Installed File: C:\Programme\Mozilla Thunderbird\mozutils.dll
    Installed File: C:\Programme\Mozilla Thunderbird\nsldap32v60.dll
    Installed File: C:\Programme\Mozilla Thunderbird\nsldappr32v60.dll
    Installed File: C:\Programme\Mozilla Thunderbird\nsldif32v60.dll
    Installed File: C:\Programme\Mozilla Thunderbird\nspr4.dll
    Installed File: C:\Programme\Mozilla Thunderbird\nss3.dll
    Installed File: C:\Programme\Mozilla Thunderbird\nssckbi.dll
    Installed File: C:\Programme\Mozilla Thunderbird\nssdbm3.chk
    Installed File: C:\Programme\Mozilla Thunderbird\nssdbm3.dll
    Installed File: C:\Programme\Mozilla Thunderbird\nssutil3.dll
    Installed File: C:\Programme\Mozilla Thunderbird\omni.jar
    Installed File: C:\Programme\Mozilla Thunderbird\platform.ini
    Installed File: C:\Programme\Mozilla Thunderbird\plc4.dll
    Installed File: C:\Programme\Mozilla Thunderbird\plds4.dll
    Installed File: C:\Programme\Mozilla Thunderbird\plugin-container.exe
    Installed File: C:\Programme\Mozilla Thunderbird\precomplete
    Installed File: C:\Programme\Mozilla Thunderbird\removed-files
    Installed File: C:\Programme\Mozilla Thunderbird\smime3.dll
    Installed File: C:\Programme\Mozilla Thunderbird\softokn3.chk
    Installed File: C:\Programme\Mozilla Thunderbird\softokn3.dll
    Installed File: C:\Programme\Mozilla Thunderbird\ssl3.dll
    Installed File: C:\Programme\Mozilla Thunderbird\thunderbird.exe
    Installed File: C:\Programme\Mozilla Thunderbird\update.locale
    Installed File: C:\Programme\Mozilla Thunderbird\updater.exe
    Installed File: C:\Programme\Mozilla Thunderbird\updater.ini
    Installed File: C:\Programme\Mozilla Thunderbird\WSEnable.exe
    Installed File: C:\Programme\Mozilla Thunderbird\xpcom.dll
    Installed File: C:\Programme\Mozilla Thunderbird\xul.dll
    Installed File: C:\Programme\Mozilla Thunderbird\uninstall\helper.exe
    Installed File: C:\Programme\Mozilla Thunderbird\isp\rss.rdf
    Installed File: C:\Programme\Mozilla Thunderbird\isp\SpamAssassin.sfd
    Installed File: C:\Programme\Mozilla Thunderbird\isp\SpamPal.sfd
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_af.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_bg.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_ca.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_cy.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_da.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_de-1901.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_de-1996.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_de-CH.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_en_US.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_eo.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_es.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_et.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_fi.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_fr.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_gl.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_hr.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_hsb.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_hu.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_ia.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_is.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_it.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_kmr.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_la.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_lt.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_mn.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_nb.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_nl.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_nn.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_pt.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_ru.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_sh.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_sl.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_sv.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_tr.dic
    Installed File: C:\Programme\Mozilla Thunderbird\hyphenation\hyph_uk.dic
    Created Directory: C:\Programme\Mozilla Thunderbird\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    Installed File: C:\Programme\Mozilla Thunderbird\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}\chrome.manifest
    Installed File: C:\Programme\Mozilla Thunderbird\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}\icon.png
    Installed File: C:\Programme\Mozilla Thunderbird\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}\install.rdf
    Installed File: C:\Programme\Mozilla Thunderbird\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}\preview.png
    Created Directory: C:\Programme\Mozilla Thunderbird\distribution\extensions
    Installed File: C:\Programme\Mozilla Thunderbird\distribution\extensions\tbtestpilot@labs.mozilla.com.xpi
    Created Directory: C:\Programme\Mozilla Thunderbird\defaults\messenger
    Created Directory: C:\Programme\Mozilla Thunderbird\defaults\pref
    Installed File: C:\Programme\Mozilla Thunderbird\defaults\pref\channel-prefs.js
    Installed File: C:\Programme\Mozilla Thunderbird\defaults\messenger\mailViews.dat
    Installed File: C:\Programme\Mozilla Thunderbird\components\binary.manifest
    Created Directory: C:\Programme\Mozilla Thunderbird\chrome\icons
    Created Directory: C:\Programme\Mozilla Thunderbird\chrome\icons\default
    Installed File: C:\Programme\Mozilla Thunderbird\chrome\icons\default\abcardWindow.ico
    Installed File: C:\Programme\Mozilla Thunderbird\chrome\icons\default\addressbookWindow.ico
    Installed File: C:\Programme\Mozilla Thunderbird\chrome\icons\default\messengerWindow.ico
    Installed File: C:\Programme\Mozilla Thunderbird\chrome\icons\default\msgcomposeWindow.ico
    Installed File: C:\Programme\Mozilla Thunderbird\MapiProxy_InUse.dll
    Installed File: C:\Programme\Mozilla Thunderbird\mozMapi32_InUse.dll

    -------------------------------------------------------------------------------
    DLL Registration
    -------------------------------------------------------------------------------
    ** ERROR Registering: C:\Programme\Mozilla Thunderbird\AccessibleMarshal.dll **

    -------------------------------------------------------------------------------
    Adding Registry Entries
    -------------------------------------------------------------------------------
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird\9.0 (de)\Main | Install Directory | C:\Programme\Mozilla Thunderbird
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird\9.0 (de)\Main | PathToExe | C:\Programme\Mozilla Thunderbird\thunderbird.exe
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird\9.0 (de)\Uninstall | Description | Mozilla Thunderbird 9.0 (x86 de)
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird\9.0 (de) | | 9.0 (de)
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird 9.0\bin | PathToExe | C:\Programme\Mozilla Thunderbird\thunderbird.exe
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird 9.0\extensions | Components | C:\Programme\Mozilla Thunderbird\components
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird 9.0\extensions | Plugins | C:\Programme\Mozilla Thunderbird\plugins
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird 9.0 | GeckoVer | 9.0
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird | | 9.0
    Added Registry String: HKLM | Software\Mozilla\Mozilla Thunderbird | CurrentVersion | 9.0 (de)
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | Comments | Mozilla Thunderbird 9.0 (x86 de)
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | DisplayIcon | C:\Programme\Mozilla Thunderbird\thunderbird.exe,0
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | DisplayName | Mozilla Thunderbird 9.0 (x86 de)
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | DisplayVersion | 9.0
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | InstallLocation | C:\Programme\Mozilla Thunderbird
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | Publisher | Mozilla
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | UninstallString | C:\Programme\Mozilla Thunderbird\uninstall\helper.exe
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | URLInfoAbout | http://www.mozillamessaging.com/de/
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | URLUpdateInfo | http://www.mozillamessaging.com/de/th...
    Added Registry DWord: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | NoModify | 1
    Added Registry DWord: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | NoRepair | 1
    Added Registry DWord: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Thunderbird 9.0 (x86 de) | EstimatedSize | 38077

    -------------------------------------------------------------------------------
    DLL Registration
    -------------------------------------------------------------------------------
    ** ERROR Registering: C:\Programme\Mozilla Thunderbird\MapiProxy_InUse.dll **

    -------------------------------------------------------------------------------
    DLL Registration
    -------------------------------------------------------------------------------
    ** ERROR Registering: C:\Programme\Mozilla Thunderbird\MapiProxy_InUse.dll **
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\App Paths\thunderbird.exe | | C:\Programme\Mozilla Thunderbird\thunderbird.exe
    Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\App Paths\thunderbird.exe | Path | C:\Programme\Mozilla Thunderbird

    -------------------------------------------------------------------------------
    Adding Shortcuts
    -------------------------------------------------------------------------------
    Added Shortcut: C:\Dokumente und Einstellungen\All Users\Startmenü\Programme\C:\Dokumente und Einstellungen\All Users\StartmenüDir\Mozilla Thunderbird.lnk
    Added Shortcut: C:\Dokumente und Einstellungen\All Users\Desktop\Mozilla Thunderbird.lnk
    Added Shortcut: C:\Dokumente und Einstellungen\Administrator\Anwendungsdaten\Microsoft\Internet Explorer\Quick Launch\Mozilla Thunderbird.lnk

    -------------------------------------------------------------------------------
    Setting as the default mail application
    -------------------------------------------------------------------------------

    -------------------------------------------------------------------------------
    Mozilla Thunderbird Installation Finished: 2011-12-22 10:33:35
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  • I’m indifferent
    These setups on virtual PC are first setups. TB was never installed before on these systems. The behavior is the same as on my real machine.

    I know what I do, I am programmer and software developer by profession.
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  • msvcr80.dll is missing, but this does not solve the problem.
    MapiProxy_InUse.dll is not in use, its registration fails.
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  • I’m frustrated
    I have the same problem, only "solution" I was able to find is to downgrade to TB8, which is realy not a solution.
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  • Is this for users only? Then I waste my time here. Better I post this on https://bugzilla.mozilla.org
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  • EMPLOYEE
    I’m hopeful we can help logo99 and zahradnik
    Roland Tanglao (Thunderbird Technical Support Lead) December 22, 2011 18:01
    Hi Logo99:

    [hats off to Matt for his awesome support of you so far while I was sleeping - I am in the Pacific time zone and Matt is in Australia so I am sleeping while he is up and vice verse]

    1. Did you file bug 712960 for this problem? If so, thanks

    2. Yes, Get Satisfaction is for users and bugzilla is for developers. over 90% of the problems here in Get Satisfaction don't lead to real bugs so starting here is always good (unless as a developer you are 99% :-) certain it's a bug)

    3. I have alerted Thunderbird developers about this possible bug and they are looking into it

    4. In the meantime some possible workarounds:
    i) delete the Thunderbird application directory (if you haven't tried this already)
    and reinstall TB9
    i.e. delete C:\Programme\Mozilla Thunderbird and try re-installing Thuunderbird 9

    ii) disable 3rd party software if you have any that emails (e.g. emails photos or videos) such as Logitech Quickcam (mapi proxy in use sounds similar to the mozMapi32 problem we had in TB 3 and TB 2 with Logitech software)

    iii) as a last resort, re-install Thudnerbird 8 as zahradnik.pavel did
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  • I have same error after 9.0 update:



    Windows XP Pro SP3

    Reinstall does not help
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  • EMPLOYEE
    I’m hopeful
    Roland Tanglao (Thunderbird Technical Support Lead) December 22, 2011 19:00
    hi Krojac:

    Did you try:
    1. Deleting the c:\program files\Mozilla Thunderbird directory
    2. And then re-installing?
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  • I’m hopeful
    Sorry I did not find this topic earlier; I just posted a separate question about ten minutes ago, which I will remove.I am having exact same problem, including the same log errors (?). I have tried everything and any help would be appreciated.

    I am uninstalling SP3 right now. When I started the uninstall, a message told me that Thunderbird 9.0 might be affected by the uninstall.
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  • EMPLOYEE
    I’m hopeful we can solve this soon
    Roland Tanglao (Thunderbird Technical Support Lead) December 22, 2011 20:54
    Hi all:

    Looks to be a bug. Developers are working on it and you can follow their progress at:

    https://bugzilla.mozilla.org/show_bug...
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  • You can download a fixed version here http://ftp.mozilla.org/pub/mozilla.or...

    TH V9.0.1 will appear for general download in a day or so, and will be identical to the link here, unless it does not work for you folk.
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  • I’m happy
    This fixed my problem. Now have ver V9.0.1 installed and running with any glitches Many thanks Matt. Very prompt action Am impressed.
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  • After installed, when I open the program I get the error:
    C:\Program Files\Mozilla Thunderbird\thunderbird.exe
    Application can not start because its configuration is incorrect.

    Reinstall does not help.

    Firefox 9.0 and Thunderbird 9.0 were released too quickly and are full of errors and imperfect. Firefox is already version 9.0.1. Now we are waiting for Thunderbird... Maybe help.

    Btw. My system:
    Windows XP Home Edition SP3

    Sorry for my bad english.

    This reply was created from a merged topic originally titled
    Thunderbird 9.0.
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  • Now I can start Thunderbird 9.0.1 RC without previous error, but my Lightning calendar does not work anymore.

    Its probably some unrelated bug in Lightning or Provider for Google Calendar add-ons, but I must go back to Thunderbird 8. Again...
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  • Maybe because is not official version... yet. We must waiting for official 9.0.1 - I wanna in polish language for example.
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  • I just tried Thunderbird 8 and Lightning (auto-updated with TB9) is no more compatible with TB8.

    Great, I don't have calendar anymore....

    Something is really broken with this quick release cycles. AFAIK Lightning is also Mozilla product.
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  • I reformatted my hard drive and downloaded Thunderbird 9.0 (I think I was using and earlier version).

    After installation I got this message: "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem." I reinstalled it 5 times after uninstalling it and still get this message and it doesn't run. Please help me.

    Thanks, George

    This reply was created from a merged topic originally titled
    Just installed Thunderbird failed to start.
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  • EMPLOYEE
    I’m happy we fixed this quickly
    Roland Tanglao (Thunderbird Technical Support Lead) December 23, 2011 22:55
    Thunderbird 9.0.1 is now out. TB 9.0.1 should fix this problem and is available at getthunderbird.com
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  • Thank you for the fix.

    I was one of the people who just happened to be reinstalling XP yesterday and I had asked my own question before I discovered this topic. I reinstalled TB this morning and it loaded fine.

    I am having an additional issue that maybe you can help me find an answer to. The reason I had to reformat and reload everything was because I had a severe browser redirect virus. It took a week or so before it completely crashed my machine, and during that time I would often get this message when starting up Thunderbird after I had used it earlier in the same session and turned it off:

    "Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system."

    Long story short, as soon as I replaced my new profile file (the one that ends in .default) with my old backed up file with all my old mail and settings, I am getting the exact same message again. Before the reinstall, I had to restart the computer to get TB working again. Now, even when I restart (reboot) the computer, Thunderbird does not start and I get the same message.

    However, as soon as I take the backup file out of the profile folder and put the new file back, TB loads and works just fine.

    As I said in my earlier message, I know just enough to be dangerous, so I think I am correctly installing the old profile, etc., but I could be completely wrong. I don't even know how to search this problem in the forums - I keep getting responses about turning off tabs, etc.

    Again, thank you.

    Jim
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  • Thank you for the quick reply.

    If I am looking for something that is literally named parent.lock, I do not have a file named that.

    The new default created for me when I installed TB this morning is named t4uycmtd.default (22.7 mb, 36 files, 6 folders). This is the only file in the Profile folder (Documents and Settings/Jim/Application Data/Thunderbird/Profiles).

    The old file is named um56i9gq.default. It is 3.34 GB and contains 836 files and 46 folders. I took the other folder out and put this one in the Profiles folder and that is when I got the "already running" message. BTW, when I get this message, I look in the Task Manager, but the thunderbird application is not listed or running. I also do not see thunderbird.exe in the processes list.
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