From initial start-up, after installing TB, when I send an e-mail TB tells me my "sent" folder is full. When I open that folder there is nothing in it, nothing at all. Still TB tells me to compress it. So I click right mouse button -> compress. And nothing happens, the folder is still empty a,d TB tells me it is full.
Quite frustrating. Do you have any suggestions ???
Tks for coop
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Ok, you want to be insulting and show off your attutude that is fine. It will not make anyone feel like assisting you (something of a problem when everyone here is volunteering their time). While this forum is sponsored by Mozilla, they don't do support, so coming here with the normal arrogant I have been wronged consumer approach will get you nowhere. You have paid nothing for the probuct and have contributed nothing to it's existence. So complaining that things are not how you would like them is simply aggravating to all concerned.
The message says the sent items is full. In the article you are advised that some of the difficulty is caused by operating system limitations on the size of the file. Version 3.1.7 contained fixes to allow these files to be compacted and returned to normal use. Do you have Version 3.1.7? Did you compact off the file menu? Right click and compact, if the folder view is unified, is broken and a bug has been opened for that problem.
Hi there Matt, a little late, but here's my reply.
Insulting, maybe, depends on how you look at it.
My post was merely the result of a lot of frustration where it concerned an email client that untill recently was, in my eyes, the best I had ever encountered.
First of all, when you download TB 3 and you have the misfortune of being served by a standard POP server you're really in big trouble.
As I had TB3 that came standard with Ubuntu 10.04 Lucid I assumed that this would work fine, because I supposed that Cannonical would not include a program that doesn't work as it is supposed to do. Well, I came out wrong.
Of course there is a get-around for this problem, but it took me about 30 retry's before this worked well.
Why doesn't Mozilla mention this on the site, so that people are warned BEFORE they download?
Furthermore, the problem with the "out" box.
Once I got TB3 working allright, I sent a message to my own email address, to test if evrything worked as it should.
So there were no "out" mails and no "in" mails, nothing at all. Once my test mail was ready I hit the "send" button and came up with a window that the "out" box was full and needed compressing.
I suppose you understand my astonishment and frustration?
I then uninstalled TB3 and re-installed it. Again it took me numerous attempts before I got round the POP problem, and once again I got the same message relating to the "out" box. I then completely removed everything concerning Mozilla Thunbderbird from my harddisk and downloaded from the Mozilla site. Once again with the same result.
This whole repo gives me the feeling of an alpha version; so I tried to find out if I could anywhere download a TB2 and came up with ..... nothing.
Of course you are wright where you state that TB is totally free of cost and that I did not contribute to it's existence. But so are millions of people, and when I google this TB3 problem I come upt with thousands of frustrated users, some of whom simply switch over to another email client.
I suppose this was NOT the goal of launching TB3?
As for the outbox problem, now I simply save my outgoing messages manually as "concept" untill I find a solution somewhere. Somewhat funny because this gives me the feeling that I travelled back in time about ten years, and untill now I was certain that time-travel was impossible to perform. It seems I was wrong.
This what you can't find
Yes there are the odd problem with initial setup (and it is not common AFAIK) creating over sized files . Compacting fixes these which is what the article you were directed to says. What it does not say is compacting does not work if your folder view is unified.
I am with you with the IMAP default, That is why I am using the Miramar Alpha, because at long last it contains an acceptable new account wizard.