Help get this topic noticed by sharing it on Twitter, Facebook, or email.
I’m sad

XMPP Connection works with pidgin, fails with Thunderbird

The XMPP protocol is supported by the new chat functionality in thunderbird. I'm not sure if I'm making a silly mistake, but I am trying to connect to my company's internal OpenFire XMPP server and unable to connected. Pidgin works well though.

Here is what I've tried so far:

Username: and for the account name
Server: and

I've used all combinations of these two without luck.

In pidgin, I have the following attributes set for the account and it manages to connect:

Username: username
Port: 5222

Based on this, I also tried creating an account with just "username" (note, not in thunderbird with both the server names to see if that would make a difference, but it almost seems like thunderbird doesn't really like that style of username. When I try to hit the connect button with just "username", it doesn't really appear to try.

Since this is a small company I work for, I have access to the log files of Openfire. In pidgin if I put a bad password I can see a log entry that my account failed to connect. I see no messages like this with all the configurations mentioned above.

I am happy to provide more specific info if necessary.
21 people have
this problem