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I’m nervous!!

Error Restoring Files: "Invalid Padding"

I'm trying to restore a set of files using the Mozy Home desktop client on a Mac. It starts the restore, then (after taking ages to connect to the server) gives me the message: "Invalid padding, possibly the wrong key. Some files were not restored." When I check, it has only restored about 100MB of an 80GB file set. I need help to get these files restored!
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