500 Points Missing

  • 2
  • Problem
  • Updated 7 years ago
  • Solved
I logged in today to find that my account was 500 points less. My account shows that on 8/24, two orders were placed for Best Buy rewards credits, and I did not do that. When I clicked on award details, it said that en email would come to me with reward details, but I never got any emails. I just changed my password in the event my account was hacked, but is there any way to refund those points to me?
Photo of Erin Mayerchak Powell

Erin Mayerchak Powell

  • 2 Posts
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Posted 7 years ago

  • 2
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L. Newton

  • 2405 Posts
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Hi Erin, can you please send us a private message on Facebook with your email address? Our team will be able to assist you from there.
Photo of Erin Mayerchak Powell

Erin Mayerchak Powell

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Thank you, MCR, for resolving my issue!