Anyone have challenges not being applied to your account?

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  • Updated 3 years ago
We got the e-mail saying if you did not complete a challenge every 30 days you lose your silver status, etc. We have connected our account to Twitter and successfully completed close to 12 challenges in the last couple weeks and none show up on our notification page. We do the tweet or watch the video two times to make sure it was a success. Our Twitter is public. Coke needs to cancel the plan to make people go down a level because the system in not working for us and we know several others with the same problem. What is their reason for requiring a challenge per 30 days. We do not want further status or different catered rewards. We want to enter codes and keep our current level but the challenges we do are not making it to our account. 
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ern

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Posted 5 years ago

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MP, Employee

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Hi Ern,
Ensure that you used the correct promotional hashtag in your tweet or Instagram post and please allow up to 48 hours for status points to update. Also note that your social profile must be public in order to participate. If the problem persists, please call 866-674-2653 anytime between 9 a.m.–7 p.m. EST Monday through Friday to reach an agent directly. Select your language, press 1 to "find out how MCR works" and 0 to reach an agent. They can best assist you individually.
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ern

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We finally got credited for a challenge and + 3 status on August 29. now we try another one during the next 30 days to keep from losing our level. We have tried 5 already over the last two days and none are credited. What is the glitch in the system? Maybe Coke needs to reconsider taking level away if you fail to take a challenge. Why does Coke even have that new rule? 
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ern

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All of that has been done over a week ago and not status credit. MCR has the proper hashtag already in the window. You click send and it is sent. Our Twitter is public. We have done challenges going back nearly two weeks. We got an e-mail saying 5-7 business days. Nothing.
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Mbayang Gueye

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Hi
Nice to meet you after viewing your profile i am Luciana, from Madrid Spain,

i have a project discussion with you please email me on: (santiago.luciana@yahoo.com)  for brief information, i urgently await your urgent response to this email, Thanks