Broken cookie jar

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  • Question
  • Updated 3 years ago
  • 1
My coke cookie jar I got with my reward points was broken when I got it, can I get you to send me another one?
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Brenda Grubbs Sensing

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Posted 6 years ago

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6 years ago
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Sandra White

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Same here! I posted a photo on the fb wall as well! I'm so disappointed that it's broken!
6 years ago
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B. Smith, Employee

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Hi Brenda and Sandra, we're very sorry to hear that. The rewards are something we use to celebrate and share our appreciation with our loyal members, and we're very sorry to hear the reward was broken. Please do contact us directly via phone (call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent) so that they can assist you to replace the reward, to troubleshoot the issue or to refund your points.
6 years ago
Photo of B. Smith

B. Smith, Employee

  • 1538 Posts
  • 74 Reply Likes
Hi Brenda and Sandra, we're very sorry to hear that. The rewards are something we use to celebrate and share our appreciation with our loyal members, and we're very sorry to hear the reward was broken. Please do contact us directly via phone (call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent) so that they can assist you to replace the reward, to troubleshoot the issue or to refund your points.
3 years ago
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Mbayang Gueye

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Hi
Nice to meet you after viewing your profile i am Luciana, from Madrid Spain,

i have a project discussion with you please email me on: (santiago.luciana@yahoo.com)  for brief information, i urgently await your urgent response to this email, Thanks
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