broken merchandice | My Coke Rewards Customer Community

I have ordered 3 coke cookie jars for 1050 points each. Trying to get 3, 1 for each of my kids. I still have the broken jars, what can I do? A loyal coke drinker. Who can I talk to? If you really read this please contact me

Kenneth Mcklemurry

1 Post
0 Reply Likes

Posted 6 years ago

6 years ago

B. Smith, Employee

1538 Posts
74 Reply Likes

Hi Kenneth, sorry to hear that. The rewards are something we use to celebrate and share our appreciation with our loyal members, and we're very sorry to hear the reward was not as you expected or up to par. Please do contact us directly via phone (call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent) so that they can assist you to replace the reward, to troubleshoot the issue or to refund your points.

Comment

3 years ago

Mbayang Gueye

2542 Posts
3 Reply Likes

Hi
Nice to meet you after viewing your profile i am Luciana, from Madrid Spain,

i have a project discussion with you please email me on: (santiago.luciana@yahoo.com) for brief information, i urgently await your urgent response to this email, Thanks

Comment