Cannot access the site. | My Coke Rewards Customer Community

Just like many others I cannot access the site. I have used firefox, ie and google chrome. I have cleared my cache on each one. I have tried to see if a popupblocker or firewall is causing this. I called tech support twice and they were no help. I can access it on my cellphone. I even checked private browsing.. no go. Anything else I can do?

Crystal Guffey Yanculeff

2 Posts
0 Reply Likes
frustrated. Tried for 3 days to fix this.

Posted 5 years ago

5 years ago

Zachary

1 Post
0 Reply Likes

We haven't been able to access the site for MONTHS after saving up over 2,000 points which are now USELESS since their site cannot be accessed. They LIE when you call the toll-free number . . . first it was "Oh, we're experiencing a new problem that will be resolved in 72-hours." It wasn't. Now their latest PR person says to use a browser "outside the home" meaning we have to go to friends' houses to enter their coke codes? WHAT A JOKE!

5 years ago

Haley Ninjette

1 Post
0 Reply Likes

true!

5 years ago

B. Smith, Employee

1538 Posts
74 Reply Likes

We’re sorry to hear you are continuing to have trouble accessing our website Crystal. We recommend contacting your ISP to see if they can troubleshoot why our website will not load for you.

5 years ago

Kirsten Hassler

1 Post
0 Reply Likes

It's not just her. I haven't been able to access it for 2 months either.

2015-05-13T10:50:44+00:00

Crystal Guffey Yanculeff

2 Posts
0 Reply Likes

Seems to me that as many complaints as there are on here, they need to step up and find the problem with their new site! Something is definitely wrong and they just want to blame others!

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