cannot sign in to my coke rewards | My Coke Rewards Customer Community

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I am unable to sign in. It will not recognize my email address. I entered points recently, but today it does not recognize my email address. It tells me that I can sign in through Facebook, but again it will not recognize my email address even though I get a message that my facebook email is stored.

BarbaraA

2 Posts
0 Reply Likes

Posted 8 years ago

8 years ago

Lindsay R.

63 Posts
1 Reply Like

Hi Barbara, Would you mind giving us a call so that we can assist you? Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent. They can best assist you individually.

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2012-04-02T13:07:56+00:00

BarbaraA

2 Posts
0 Reply Likes

Have made the call. Representative said I would be contacted by someone from the promotions dept. Am waiting for this contact. BTY, this is not the first time that this particular problem has happened.

8 years ago

MillieG

3 Posts
1 Reply Like

it has happened to me for 2 days and i am really irritated

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1 person likes this

8 years ago

Lindsay R.

63 Posts
1 Reply Like

That can certainly be frustrating, Milie. We can certainly work to assist you if you wouldn't mind contacting us directly to troubleshoot (as we are not experiencing sitewide errors). Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent. Thank you for your patience.

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8 years ago

BarbaraA

2 Posts
0 Reply Likes

In the message above where I indicated my problem, there is a yellow arrow with the word "solved" on it. The problem has definitely NOT BEEN SOLVED! So far I have called and talked to a representative, but the problem is still there.

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8 years ago

L. Newton

2405 Posts
91 Reply Likes

Hi Barbara, we are truly sorry that you're having this problem with the site. Please let us know if you have not received a response within 7-10 days of your call.

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2012-04-02T14:23:34+00:00

BarbaraA

2 Posts
0 Reply Likes

I will, thank you.