Can't enter Winter Getaway Instant Win | My Coke Rewards Customer Community

I have been trying to enter the winter getaway instant win ever since it started. I do live in CA so i qualify for the sweeps, and i REALLY want to win it!!! But after I click the option of "use a free entry", I am taken to a blank screen. Next time I go back, I have lost one of my available entries. So I never get to play the game, whatever it is. I did find one other person online who is having the exact same problem; I have cleared my cache, my browser is fully updated, I have flash player, etc. and i have no problems playing any of the other instant win sweeps! Can you give me any advice? Are people able to successfully enter this one? Thank you!

Kathie Hoehn

2 Posts
0 Reply Likes

Posted 7 years ago

7 years ago

Chelsey Binkley

280 Posts
7 Reply Likes

Sorry to hear that Kathie. Have you tried a different web browser? If that still does not work, feel free to give us a call to speak to an agent individually. Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent. Thank you for your patience.

Comment

7 years ago

Kathie Hoehn

2 Posts
0 Reply Likes

After trying the game on 3 different browsers, I spoke with customer service. Apparently there is no graphic that goes along with this instant win. I am used to falling chips, spinning slots, etc. on the MCR instant win games. So after I submit my entry, I am taken to a mostly blank screen (still has the coke banner etc on top), and at the bottom of the blank screen is the word "continue" - pressing continue takes me to the win or lose screen. At least now I know my entries are being recorded.

Comment