Code rejected on "promotion over" message | My Coke Rewards Customer Community

I tried to submit codes and got "Promotion is over" message. I thought we could still put codes in until March 23

Drew Sullivan

0 Posts
0 Reply Likes

Posted 3 years ago

3 years ago

MP, Employee

653 Posts
39 Reply Likes

Hi Drew, we are sorry to hear that you are having trouble with your codes. Please contact us by phone at 866-674-2653 anytime between 9 a.m. – 7 p.m. Monday through Friday or via email through the “Contact Us” section of our website so that we can assist further. https://www.mycokerewards.com/content/contact-us.html#

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2017-02-07T01:19:35+00:00

Bill Barlow

2 Posts
0 Reply Likes

Useless response. Just called the number in the company's reply and got nothing but information about the "exciting" new plan! No option to speak with a human... plus an infinite loop where it says "press star to return to the main menu" but plays the same choices again. (And yet again, if you press star again.)
-- BILL B, Los Angeles

3 years ago

Ken Sheldon

2 Posts
1 Reply Like

I got the same thing this morning posting codes for Coke 12-packs - Coke only. The others I posted (Sprite and Coke Zero Cherry along with one Coke out of three) worked fine.

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3 years ago

Kathy

44 Posts
16 Reply Likes

Just send an email with the codes that are saying Promotion Over and Coke will credit your account within 48 hours. They will redeem codes over the 75 point limit too. Good luck!

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3 years ago

Bill Barlow

2 Posts
0 Reply Likes

OK. Will do. What's the email address I should use??

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3 years ago

Kathy

44 Posts
16 Reply Likes

go on MCR page and look for "Contact Us" . You will have several choices. Send a email via the link they provide listing the codes and the problem of Promotion Over or Invalid Codes. They will send a confirmation email and then credit your account in a day or two.

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3 years ago

Mbayang Gueye

2542 Posts
3 Reply Likes

Hi
Nice to meet you after viewing your profile i am Luciana, from Madrid Spain,

i have a project discussion with you please email me on: (santiago.luciana@yahoo.com) for brief information, i urgently await your urgent response to this email, Thanks

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