digital code online vs e-gift card redemption for in store?

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hi Chip. I received a reward for a nike e- gift card, I only got the one email with the for online ordering. the email sounds as if I should receive a 2nd email with the e -gift card code for instore use, is the digital code for online the same as the e-gift card redemption code in the same email or should i have received a 2nd email?
Chip: Hi. Did you mean...
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Gayle A Freeze

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Posted 7 years ago

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L. Newton

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Hi Gayle, the code you received via email is the code you should enter on the Nike website. Thanks for asking.
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Gayle A Freeze

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I don't want to use the nike website I want to use the E-gift card at the store near me, but the email reads like the e-gift card redemption code should have came in a separate email , here is copy, is it the same or should I have a 2nd email?:

gayle,
You're just a few clicks away from enjoying your digital reward. This email is a receipt which confirms that you redeemed 1150 points for : $25 Nike® E-Gift Card Code .
Your digital code is: 6060105851103165114_PIN_114972
Online Redemption:
1. Check your email for your digital E-Gift Card code. It will be sent to the email address associated with your Account.
2. To complete the checkout process for the Reward you have selected, please use your 19-character E-Gift Card redemption code here.
3. Once on the site, select the product you wish to purchase.
4. Upon checkout, click 'pay with giftcard or voucher' (not promotional code) and then enter the Nike E-Gift Card code into the webpage when requested.
In-store Redemption:
1. Check your email for you digital E-Gift Card code. It will be sent to the email address associated with your Account.
2. Print a copy of the message, including the E-Gift Card code number.
3. Hand the printout to the customer service representative at the time of payment.
4. If your purchase exceeds the card value, you must be pay the difference in value with an alternate form of payment.
If you have any questions regarding this E-Gift Card redemption code, please contact the Nike customer service team at 1-800-806-6453.
To ensure accuracy, we recommend that you copy and paste your code. If you have any other questions about redemption and fulfillment, visit the
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L. Newton

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Hi Gayle, the Nike team will be able to assist you with this. As this is an e-gift code, we cannot provide assistance with the locations where you can use it.
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Linda Baumgartner

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I got the first letter but no letter or codes for old navy e-gift card
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L. Newton

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Hi Linda, we will be happy to assist you with this. Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent.