Email promising half of points spent to be given back

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
I received an email several weeks ago stating that my points were about to expire and that if I redeemed some for a reward, I would get half of those points back. I ordered a salad spinner, and I have received the spinner, but the points have not yet been added back to my account. I did follow the link in the email to the rewards web site incase the email link had a code for crediting back the points, but nothing seemed to be different about the redemption process, so I just figured the points would be credited back with the shipment of the spinner, but no such luck. Will my points be credited back any time soon?
Photo of Laura Cooke

Laura Cooke

  • 1 Post
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of L. Newton

L. Newton

  • 2405 Posts
  • 91 Reply Likes
Hi Laura, we're sorry to hear this. Can you call our team so we can assist you with this? Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent.