Frustrating customer service | My Coke Rewards Customer Community

Cannot log onto my regular MyCokeRewards account. Cannot get any response from customer service to solve the problem. If it's because I have a beta account I would rather be on the original program. I want to be able to use my points without regard to the levels in beta. Very irritating and frustrating!

Angela Thornton

1 Post
0 Reply Likes

Posted 6 years ago

6 years ago

B. Smith, Employee

1538 Posts
74 Reply Likes

Hi Angela, Please allow 5-7 business days for a response via email. You can also call 866-674-2653 anytime 9 a.m.-7 p.m. EST Monday through Friday to reach an agent directly. Select your language, press 1 to "find out how MCR works" and 0 to reach an agent. They can best assist you individually.

(Edited)

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2014-11-25T07:51:21+00:00

Karen Witte

9 Posts
0 Reply Likes

i think everyone has tried that and they r not finding anything wrong with our accounts

6 years ago

SteveC

4 Posts
0 Reply Likes

Me too this s

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6 years ago

Tina Smelley

1 Post
0 Reply Likes

me to i cant log on either

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6 years ago

Luis Sanchez

1 Post
1 Reply Like

I can not login either! This BETA thing is so annoying and customer service does not help!
Clear your cookies, clear your cache, I work as a digital project manager, I know how to check this stuff. It is not a browser issue!

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1 person likes this

2014-11-26T16:32:37+00:00

B. Smith, Employee

1538 Posts
74 Reply Likes

Hi Luis, I replied to your Facebook message yesterday asking for additional information. Once you reply, I will be able to follow up directly with our IT team.

6 years ago

Karen Witte

9 Posts
0 Reply Likes

im in your same boat, my nephew said the same thing u did he knows his stuff also

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3 years ago

Mbayang Gueye

2542 Posts
3 Reply Likes

Hi
Nice to meet you after viewing your profile i am Luciana, from Madrid Spain,

i have a project discussion with you please email me on: (santiago.luciana@yahoo.com) for brief information, i urgently await your urgent response to this email, Thanks

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