HACKED!!! | My Coke Rewards Customer Community

I was the victim of an email hacker who managed to get into my MCR account twice in the last 4 to 6 months. They redeemed my hard-earned points and I had them restored ONCE. Now last month, they struck again despite password and account changes. I called twice today to hear "I'm sorry it's not our policy to restore points after the first hacking." This last hacking cost me 710 points and I've been a MCR member since 2005. I am so mad at both the hacker and MCR. This was not my fault!!! After reading a lot of posts on here, I feel that Coke probably does NOT care about loyal customers! What can be done to make this right???

Cathy Swiger Lincoln

0 Posts
0 Reply Likes

Posted 4 years ago

4 years ago

MP, Employee

653 Posts
39 Reply Likes

Hi, Cathy. Please call us directly, as we'll need to look into your account. Give us a call anytime between 9 a.m.–7 p.m. EST Monday through Friday at 866-674-2653 for individual assistance. Select your language, press 1 to "find out how MCR works" and 0 to reach an agent. In the meantime, we also recommend you change your password. You can do this in your profile under "Settings" and "Change Your Password".

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3 years ago

Mbayang Gueye

2542 Posts
3 Reply Likes

Hi
Nice to meet you after viewing your profile i am Luciana, from Madrid Spain,

i have a project discussion with you please email me on: (santiago.luciana@yahoo.com) for brief information, i urgently await your urgent response to this email, Thanks

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