Have not received my reward as of yet | My Coke Rewards Customer Community

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An XBox Battleship game was said to be shipped to me on June 3 according to my account via FedEx but there is no tracking number and I have not received the game.

HarryV

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Posted 8 years ago

8 years ago

L. Newton

2405 Posts
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Hi Harry, what do your shipping emails say? They will be able to provide you with more detailed information.

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8 years ago

HarryV

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The notification email is no help with an unknown tracking number.

This notification is confirmation that your Deluxe Battleship Movie Edition X-Box 360 Game has been shipped via FEDEX by our distribution center to the following address:

Your Tracking Number is: UNKNOWN
To track your order, go to: http://www.fedex.com/us/

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8 years ago

HarryV

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I spoke with fedex and they don't have anything going to my address and also said that I will need a tracking number.

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8 years ago

L. Newton

2405 Posts
91 Reply Likes

Hey Harry, would you mind giving us a call so we can look into this? Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent. They can best assist you individually.

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8 years ago

HarryV

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I called today and the person said to wait 8 to 10 weeks

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8 years ago

HarryV

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It is July 16th and I have yet to receive my Deluxe Battleship Movie Edition X-Box 360. Called customer service and they claime I will have to wait 8-10 weeks but my account status claims that it has been fulfilled, which obviousely it HAS NOT. I have no confidence that I will see this product. Consider this NOT answered until I receive my product.

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8 years ago

L. Newton

2405 Posts
91 Reply Likes

Hi Harry, would you mind messaging us your email address so that we can look into this for you?

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8 years ago

HarryV

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i replied to the email with my email address

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8 years ago

HarryV

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Here is an email I received on June 18th. Over a month ago.

Dear HARRY,

This notification is confirmation that your Deluxe Battleship Movie Edition X-Box 360 Game has been shipped via FEDEX by our distribution center to the following address:

HARRY VALENTGAS

Your Tracking Number is: UNKNOWN
To track your order, go to: http://www.fedex.com/us/

The estimated delivery date for your order is: 7 - 10 business days

Please refer to the My Coke Rewards Terms and Conditions should you have questions about the redemption or fulfillment of your reward by going to http://www.mycokerewards.com

You may also submit a question online by going to http://www.mycokerewards.com

Thanks again for participating in My Coke Rewards!

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