How do I get my 3000+ points back? | My Coke Rewards Customer Community

I lost 3000+ points when you changed to the new program. I've posted on FaceBook about this and opened official troubleshooting cases three times since January. Other than the automated responses to the new case filings, I've never heard back from MCR about my missing points. Obviously I'm very unhappy about this. Do I need to escalate my issue with interested parties of the press?

JP Carter

4 Posts
0 Reply Likes
extremely displeased.

Posted 5 years ago

5 years ago

B. Smith, Employee

1538 Posts
74 Reply Likes

We apologize for the inconvenience. Please provide your account name and email and we will look into this error. If you would like to send this information privately, please send us a private message on Facebook. Otherwise we will delete your personal information once we've passed it along to our team. Thank you for your patience.

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5 years ago

JP Carter

4 Posts
0 Reply Likes

Please delete the post above when you've passed on the info. Thx.

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2015-03-10T21:32:09+00:00

B. Smith, Employee

1538 Posts
74 Reply Likes

Hi JP, the comment we deleted above only had your email address. Would you mind giving us your full name as it appears on the MCR account?

2015-03-11T01:00:20+00:00

JP Carter

4 Posts
0 Reply Likes

My MCR username is "jpcarter"

3 years ago

Mbayang Gueye

2542 Posts
3 Reply Likes

Hi
Nice to meet you after viewing your profile i am Luciana, from Madrid Spain,

i have a project discussion with you please email me on: (santiago.luciana@yahoo.com) for brief information, i urgently await your urgent response to this email, Thanks

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