How come I'm getting an e-mail that says I will lose points? I just entered points last weekend.

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  • Updated 7 years ago
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From my email: "2 weeks until your points expire: How will you reward yourself? You now have just 14 days to keep your hard-earned points from expiring.* But saving those points has never been easier! Just be sure to take action before 7/25/2013 to keep your points from expiring!"
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Katheryne Koelker

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Posted 7 years ago

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Jean Phillips

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I received the same email on 30th saying that I had to act by the 25th. WTF?
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L. Newton

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Hi Katheryne and Jean, we apologize for any confusion. The communication was an error and you can rest assured that your point balance is fine.
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JenniferG

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good to hear - I just got the same email & freaked a little LOL. I entered every 2 weeks and just redeemed some in July.
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Dawn Craig

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Glad to hear. I enter the max every week and was lil confused to see it on the 30th but the email said act by the 25th.