I hate the new site! | My Coke Rewards Customer Community

I hate the site, I hate the format. I hate it enough to create an account on getsatisfaction.com You've lowered the weekly points limit even further...down to 75. Social media is pretty much REQUIRED to unlock anything above BRONZE level rewards. The rewards selection is SORELY lacking.

I don't care to do your PR for you by linking all my accounts, voting and "liking" a bunch of nonsense. I am completely uninterested in PROMOTING Coca-Cola beyond purchasing your consumables. I've already done my part with my retail purchases.

MCR is gleaning valuable marketing information from the people that sign up. It seems that the new changes implemented for "sustainability" were a cost cutting measure. You have effectively decreased the value of the rewards and slowed the rate of redemption, while raising the requirements for access to personal information by linking social media accounts.

I have decided that the TIME, effort and money required to redeem rewards are not worth it!

I have tons of unused MCR points that I will not ever redeem because I am not returning to the new site! I am also NOT purchasing Coca-Cola products in the future. Our comments regarding the new site might be falling on deaf ears, but if the people that are unhappy with the new "improved" MCR stop purchasing your products in protest, perhaps someone will listen then.

cheryl mccreary

5 Posts
3 Reply Likes
frustrated

Posted 5 years ago

5 years ago

B. Smith, Employee

1538 Posts
74 Reply Likes

Hello Cheryl, Thank you for your feedback. These program changes have been implemented to help ensure the sustainability of our program. They will allow us to continue to offer our members the rewards and sweepstakes you have come to love. At this time, social media is not a requirement to participate in our website. All members can enter codes and redeem points on Catalog rewards without utilizing social accounts.

We're sorry to see you go.

2015-05-13T22:41:54+00:00

Lary Garecki

1 Post
1 Reply Like

Well I have to agree with Cheryl .....I am using the last of my points and will not return. All I wanted was Entertainment weekly and I have to be gold to get it.....I have enough points but have to be gold to get it due to your 3 tier system. Whoever thought of this concept should be fired. It is a worse decision than making the number one drink in the world taste like the number 2....literally with Coke 2.........what are you guys thinking....again...... I'm done....

5 years ago

Donna

3 Posts
2 Reply Likes

I hate it too!! So does my sister, she has stopped altogether! I use to visit the site several times a week, just logged on after 3 months for the first time. Don't like the rewards, and the point thing is ridiculous. I drink near a 12 pack a day by myself!
LISTEN COKE TO YOUR CUSTOMERS!!
PLEASE STOP THE INSANITY!
SOCIAL MEDIA IS OUT OF HAND COMPLETELY!
I DON'T THINK THE YOUNG TEENS COULD CARE LESS ABOUT ENTERING POINTS.
IT'S THE PARENTS AND OLDER / MID AGE PEOPLE ON YOUR SITE!

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