I ordered a cookie jar in April, I think. It still says processing? Just curious

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Posted 6 years ago

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Hi Michele, most rewards usually ship within 2-4 weeks, but some may take longer. Coca-Cola coupons typically take 5-6 weeks, DVD orders may take 6-8 weeks and magazine subscriptions usually take up to 8-10 weeks to complete processing and fulfillment. Have you checked under your Account where it says "Redemption History" to see the status of the shipment? After ordering a reward you'll be provided with the estimated shipping time in a confirmation email.

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6 years ago

Michele Johnson

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Well I ordered april 7th 2014. I probably deleted email. It says processing in redemption history. I have never had any problems with rewards program.

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3 years ago

John Neidigh

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I've been a loyal MCR member since it first started. I ordered a Cookie Jar a several years ago, and it arrived with a broken lid. Contacted MCR and they "couldn't find" my reward. Lol Saved up another 1,000 points to get another one, but when I went to get that reward they upped the requirement to something like 1,050 (...or 1,100ish??) points. Took me a few weeks to get enough points...then when I logged in the cookie jar reward option had vanished!!! Very annoying. :-|

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2017-01-26T18:06:50+00:00

MP, Employee

653 Posts
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Hi, John. We're sorry about that inconvenience, please call 866-674-2653 anytime between 9 a.m.–7p.m. EST Monday through Friday. Select your language, press 1 to "find out how MCR works" and 0 to reach an agent. They can best assist you individually.

3 years ago

Mbayang Gueye

2542 Posts
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Hi
Nice to meet you after viewing your profile i am Luciana, from Madrid Spain,

i have a project discussion with you please email me on: (santiago.luciana@yahoo.com) for brief information, i urgently await your urgent response to this email, Thanks

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