I won a Sweeps Prize

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  • Question
  • Updated 7 years ago
  • Answered
I won a Disney Cruise, sent the paperwork on December 19th and still have not heard how to start planning. There are only a few select dates that can be used, and one has already passed. How long until I get confirmation? My account still shows Pending. thanks!
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BarbaraA

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Posted 8 years ago

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L. Newton

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Hi Barbara, we're sorry to hear that. Would you mind giving us a call so that we can look into this for you? Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent.
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BarbaraA

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thanks, i called and was told they will follow up with me within 24 hours.
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BarbaraA

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Well nobody called me back, i have called 2 more times and still cannot get any answers.
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L. Newton

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Can you message us your email address on our Facebook page, Barbara, so we can look into this for you?