I am starting to get quite a collection of codes that do not work on the site. Some are so distorted that they cannot be read or the code is incomplete because it was not completely typed in the viewable area (like on the bottom of the Dasani water packages). Is there any way to get credit for these codes? Maybe somewhere they can be redeemed or exchanged for a valid working code? They obviously have not been previously redeemed.
Posted 6 years ago
B. Smith, Employee
No physical address where to send these codes?
B. Smith, Employee
Hi Patti, you can get our address at CokeURL.com/Chip
Now that I have resolved the earlier issue about the unreadable codes, I find that I have a whole bunch (25+) codes that when I try to enter them, I get a message stating "Sorry! This promotion has ended." What is that supposed to mean?
B. Smith, Employee
Hi Cindy, Due to the popularity of our program, we’ve made the transition from 12-digit codes to 14-digit codes to ensure we have a steady supply of codes for you, our loyal members. We apologize for any inconvenience, but 12-digit codes are no longer accepted as of 8/1/2014.
That's interesting. Thanks for the information. Can you tell me why Coke continues to sell these sodas with invalid caps? I buy the product in good faith that the product is not defective or out of date range, yet for this program, they are still selling products with invalid codes. There are no notations on the cap stating this is to be transitioned out for different codes. How can I tell when I purchase a six or eight pack with lids that I am purchasing products with valid codes? Is there something on the product I should be looking for?
I have probably 50-60 codes that are all 14 digit codes and they are saying promotion is over. I don't want to mail the caps because then they could say they never got them. I don't know if someone wants to go through 50-60 codes on the phone with me but I'd rather do that. Is there an email that I can send the codes?
