Is promotion over? | My Coke Rewards Customer Community

Why do I receive the message: "Promotion is over. Codes are no longer active." every time I enter a new code?

Buck Downey

2 Posts
0 Reply Likes

Posted 6 years ago

6 years ago

B. Smith, Employee

1538 Posts
74 Reply Likes

Hi Buck, due to the popularity of our program, we’ve made the transition from 12 digit codes to 14 digit codes, to ensure we have a steady supply of codes for you, our loyal members. We apologize for any inconvenience, but 12 digit codes are no longer accepted as of 8/1/2014.

Comment

2016-12-29T19:29:30+00:00

kimbela32 .

3 Posts
0 Reply Likes

but they are still being sold in the stores. I bought some in 2015 and 2016.

I'm being screwed over.

2017-01-03T15:24:14+00:00

MP, Employee

653 Posts
39 Reply Likes

Hi Kim!
The program started on 2/27/06 and has being extended into 2017.

6 years ago

Buck Downey

2 Posts
0 Reply Likes

The codes I was to enter were 14 digit codes. I haven't had a 12 digit code in several years. It took my bottle cap codes but not the 12 can fridge packs.

Comment

2015-08-23T21:54:06+00:00

Karl Grant

1 Post
0 Reply Likes

I have the same problem with some of the 12 pack codes. Mailing one at a time costs more than it is worth. I wait until I get at least 5 of them. Knowing their past performance there will be more.

6 years ago

B. Smith, Employee

1538 Posts
74 Reply Likes

Hi Buck, our team will be happy to assist with your codes. Just mail us the cardboard cut-outs with the codes on them and be sure to include the email address associated with your My Coke Rewards account. You can get our address here: http://CokeURL.com/8pnf

Comment

5 years ago

Karl Besser

1 Post
0 Reply Likes

I'm having the same issue. I have a 14 digit code and the site won't accept it. I'd rather not mail it in so what are my other options?

Comment

5 years ago

MP, Employee

653 Posts
39 Reply Likes

Hi Karl, we're sorry about that printing error. Please call 866-674-2653 anytime between 9 a.m.–7p.m. EST Monday through Friday. Select your language, press 1 to "find out how MCR works" and 0 to reach an agent. They can best assist you individually.

Comment

5 years ago

John G

3 Posts
0 Reply Likes

How about coke sending me a stamp and envelope so I can enter the codes that don't work or use type characters that don't exist? i should spend the cost of a stamp and envelope to earn 10 points several times a year? How about excepting pictures of the code?

Comment

2017-02-08T23:14:57+00:00

William Valenta Jr

8 Posts
0 Reply Likes

accepting would be better!

3 years ago

Mbayang Gueye

2542 Posts
3 Reply Likes

Hi
Nice to meet you after viewing your profile i am Luciana, from Madrid Spain,

i have a project discussion with you please email me on: (santiago.luciana@yahoo.com) for brief information, i urgently await your urgent response to this email, Thanks

Comment