I send an email couple months about the first problem I had. I received email saying here is your digital rewards from $20 Omaha Steaks® E-Card. I did not redeem this. Then a couple of weeks later I received another email for 500 Priority Club® Rewards Points. I couple of days ago I received one for $ 5.00 Olive Garden. This morning is received a email for 10¢/gal savings on fuel . This is the reply I received a couple of months ago:
Dear Bridgett,
Thank you for contacting MyCokeRewards.com. We appreciate the opportunity to assist you.
My Coke Rewards® offers members extra value as a thank-you for purchasing our products. Our rules indicate that point redemptions for rewards are final, so we have you confirm your purchase twice when redeeming. Once an order has been placed we are unable to offer refunds or exchanges. If the item you receive is defective or is not the item you ordered, we'll be happy to help.
If you have any other questions, feel free to contact us again.
Sincerely,
Ryan
I send a second email no reply. I agree you have to confirm twice when You are ordering. I would not order something that I don't want or need. The only time I could think of is their is flaw in your system. I did log on mycokerewards this week and did not log off. I just x off. I see a pattern like when i don't log off , I receive these rewards in my email. I have lost about 800 point thing I don't want. The only thing I can used is the Olive Garden gift card. I use my own computer and don't have any kids that can be redeeming these items.
Dear Bridgett,
Thank you for contacting MyCokeRewards.com. We appreciate the opportunity to assist you.
My Coke Rewards® offers members extra value as a thank-you for purchasing our products. Our rules indicate that point redemptions for rewards are final, so we have you confirm your purchase twice when redeeming. Once an order has been placed we are unable to offer refunds or exchanges. If the item you receive is defective or is not the item you ordered, we'll be happy to help.
If you have any other questions, feel free to contact us again.
Sincerely,
Ryan
I send a second email no reply. I agree you have to confirm twice when You are ordering. I would not order something that I don't want or need. The only time I could think of is their is flaw in your system. I did log on mycokerewards this week and did not log off. I just x off. I see a pattern like when i don't log off , I receive these rewards in my email. I have lost about 800 point thing I don't want. The only thing I can used is the Olive Garden gift card. I use my own computer and don't have any kids that can be redeeming these items.
Posted 7 years ago
