lost points | My Coke Rewards Customer Community

I've been entering points religiously for a long time now and logged in this morning and my points are gone. Why? It's not an easy task to enter these points and a lot of free time wasted if I lose them like this.

Herb Grimm

0 Posts
0 Reply Likes

Posted 4 years ago

4 years ago

MP, Employee

653 Posts
39 Reply Likes

Hi, Herb. Your points probably expired due to inactivity. We define inactivity as not entering any codes or spending any points for a 90-day period. We will be glad to return the points as a one-time courtesy. Please contact Customer Care via the contact form found here: CokeURL.com/MCRContact. They'll be happy to help.

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4 years ago

Debbie Peters

4 Posts
1 Reply Like

I have the same problem.

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2016-07-14T14:23:06+00:00

MP, Employee

653 Posts
39 Reply Likes

Hi, Debbie.
Please call 866-674-2653 anytime between 9 a.m.–7p.m. EST Monday through Friday. Select your language, press 1 to "find out how MCR works" and 0 to reach an agent. They can best assist you individually.

3 years ago

Mbayang Gueye

2542 Posts
3 Reply Likes

Hi
Nice to meet you after viewing your profile i am Luciana, from Madrid Spain,

i have a project discussion with you please email me on: (santiago.luciana@yahoo.com) for brief information, i urgently await your urgent response to this email, Thanks

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