Lousy Service By Redemption Center

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  • Updated 7 years ago
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Extraordinarily unhappy with the way Coke Rewards awards prize package is being handled. I know the government goes with the low bidder on contractors so is this the way Coke Rewards chooses their Redemption Center contractor? When reading over this page I cannot believe how many screw-ups the Redemption Center makes. I am still waiting for confirmation of a prize I won in August 2013, it is now late October and I am still waiting to get this prize packet. Unfortunately I doubt I will ever receive it or be able to use it because the prize must be taken by November of 2013. This sucks for me but I guess not for the Coke Company and the "Redemption Center Contractor."

Right now I am just venting but this will be the last time I take the time and effort to enter codes into an account when Coke does not intend on honoring their commitment to their consumers.

BTW, yes, I have checked into this matter numerous times and still no clear resolution is in sight for this problem. The way I'm feeling about this whole Coke Rewards Program now is go ahead shut down this program because Coke is not honoring its promises. JMO
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Jv Volk

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Posted 7 years ago

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7 years ago
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L. Newton

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Hi Jv, we are very sorry to hear this. Can you private message us your email address on Facebook with a brief description of the reward so that we can look into this for you?
7 years ago
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Jv Volk

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L. Newton,

I have had numerous contacts with the Coke Prize Redemption Team. Let me count the ways...innumerable phone calls and way too many e-mails to count. Oh yes, can't forget that I've even resorted to posting queries on that worthless robo-program with CHIP, who is supposed to answer all the questions consumers have without having to actually speak to a real live human being; of course, I cannot forget the attempts to get safisfactions using the Facebook site. Unfortunately, I get the same outcome each time..nothing, zero, nada, zip, zilch. It's as if all questions regarding this matter immediately are sucked into a large black hole never to see the light of day again.

At this point, L. Newton, I am just about ready to tell the Coke Rewards Program overseers just where they can go and just where they can stick it if and when I ever do get this prize.

So as your little box asks, "How does this make you feel?" What kind of face describes my emotions. Well, guys, it's sure not a happy face and a one-fingered salute would be more appropriate emoticon. But by golly, gee whiz, y'all don't have that as a choice. Gee, I wonder why. So if I were to be contacted again and asked to rate this program, darn it I know the rating would be a big ole FAIL!
7 years ago
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Jv Volk

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L. Newton,

I have had numerous contacts with the Coke Prize Redemption Team. Let me count the ways...innumerable phone calls and way too many e-mails to count. Oh yes, can't forget that I've even resorted to posting queries on that worthless robo-program with CHIP, who is supposed to answer all the questions consumers have without having to actually speak to a real live human being; of course, I cannot forget the attempts to get safisfactions using the Facebook site. Unfortunately, I get the same outcome each time..nothing, zero, nada, zip, zilch. It's as if all questions regarding this matter immediately are sucked into a large black hole never to see the light of day again.

At this point, L. Newton, I am just about ready to tell the Coke Rewards Program overseers just where they can go and just where they can stick it if and when I ever do get this prize.

So as your little box asks, "How does this make you feel?" What kind of face describes my emotions. Well, guys, it's sure not a happy face and a one-fingered salute would be more appropriate emoticon. But by golly, gee whiz, y'all don't have that as a choice. Gee, I wonder why. So if I were to be contacted again and asked to rate this program, darn it I know the rating would be a big ole FAIL!
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