MCR

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  • Question
  • Updated 7 years ago
  • Answered
I'm trying to redeem my reward and I keep getting
"Something went wrong authenticating a user at FICO using the Janrain ID"
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Luz Fuentes

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Posted 7 years ago

  • 1
Photo of L. Newton

L. Newton

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Hi Luz, we apologize for the inconvenience. We can help with this. Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent.