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Updated 7 years ago
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I'm trying to redeem my reward and I keep getting
"Something went wrong authenticating a user at FICO using the Janrain ID"
Luz Fuentes
1 Post
0 Reply Likes
Posted 7 years ago
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1 Reply
7 years ago
L. Newton
2405 Posts
91 Reply Likes
Hi Luz, we apologize for the inconvenience. We can help with this. Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent.
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