MCR codes from Coke Zero appear as generic or Powerade codes when entered

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
My Coke Rewards often has special incentives tied to codes from particular brands, like the current Kraft/Coke Zero double points. However, in my area, all the bottles are either sporting a generic white MCR cap (shows up with all the main brands as a choice when entered on the site) or with a black cap that always shows up as a Powerade without offering a chance to pick a brand.

Any idea why this is going or when we can expect it to be corrected/fixed? I'm a Coke Zero drinker who hasn't gotten a single double point the entire time the promotion has been going on because of this. Many thanks!
Photo of RobertM

RobertM

  • 1 Post
  • 0 Reply Likes

Posted 8 years ago

  • 1
Photo of L. Newton

L. Newton

  • 2405 Posts
  • 91 Reply Likes
Official Response
We're sorry to hear that, Robert. We can help. Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent. They can best assist you individually.