My Red, Wireless, Mouse piece of crap.

  • 2
  • Problem
  • Updated 7 years ago
  • In Progress
Why does the red, wireless, mouse you guys "sell" only last a week??? I waited for a long time to get this, and when I did, finally, get it, it only worked for one week. And you guys are not showing any worthwhile stuff anymore. I have over 8,000 points and almost 1,000 I can put in, anytime... But I'm only allowed to put in 120 points every week. At this point, I will put all of the codes I have at the moment, but I am switching to either Dr. Pepper or Pepsi products. We buy about 4 cases, each, of Sprite Zero and Powerade Zero, but that will stop at this point. When I get the points I have on hand, and I'm done. And, why do we have to be limited on how many points we can get each week? Why can't we put in as many as we want every week???
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Josie Reither Clayton

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Posted 7 years ago

  • 2
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L. Newton

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Hi Josie, we're very sorry to hear that this has happened. Please give us a call anytime 9am-7pm EST Monday through Friday at 866-674-2653 to speak with an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent. They can best assist you individually, either to provide you with a replacement reward or to refund your points.