New Coke Rewards Site - Unable to login and concerned about my 7000+ points!

  • 5
  • Problem
  • Updated 3 years ago
Looking at the ironically named "get satisfaction" board, I see lots of others are having the same problems, so I imagine the website is just completely hosed right now.  It's frustrating to not be able to use the "new and improved" site, and then read piles of messages informing me that apparently there's a new lowered cap on weekly points, and lots of people have lost their points!  I currently drink diet coke basically ALL the time, and have over 7000 points saved, not to mention piles of codes to enter... and it sounds like this site is screwing everyone over who is in my shoes!

I will continue to try and login, but it's terrible that i cannot login to redeem codes for this week, and that apparently the majority of the program/site changes are for the worse.  Company responses seem to indicate they're trying to cut costs of the program and we can take it or leave it, they don't care if we are unhappy with the changes.

I hope that Coke can prove the above wrong, and hear our complaints and issues and make things right.
Photo of Keith Marston

Keith Marston

  • 2 Posts
  • 1 Reply Like
  • sad, anxious, confused, frustrated

Posted 5 years ago

  • 5
Photo of GALE WYATT

GALE WYATT

  • 1 Post
  • 0 Reply Likes
I TOO HAVE NOT BEEN ABLE TO LOG IN. I DIDN'T LIKE WHAT I SAW ON THE WEB PAGE. I LIKED THE WAY IT WAS WITH CHANCES FOR PRIZES. I HOPE IT GETS BETTER. 
Photo of B. Smith

B. Smith, Employee

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Hello Keith and Gale, Thank you for flagging this. We are aware of the errors preventing members from fully utilizing the site and are currently working to remedy these. We want to assure you that all of your points will be showing again soon. We will post an update as soon as these errors have been fixed. Thank you for your continued patience.

 
Photo of JP Carter

JP Carter

  • 4 Posts
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Did you ever get your points back?
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Mbayang Gueye

  • 2542 Posts
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Hi
Nice to meet you after viewing your profile i am Luciana, from Madrid Spain,

i have a project discussion with you please email me on: (santiago.luciana@yahoo.com)  for brief information, i urgently await your urgent response to this email, Thanks