I lost 3000+ points due to the fact that I could not enter codes due to power outages. I would appreciate the opportunity to recoup my points...
Also - what can I do when I go to redeem certificates for items which are deemed to be "counterfeit?"
We can definitely get those points reinstated for you, Ruthann. Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent.
