Notice to Official Coke Rep

  • 3
  • Problem
  • Updated 3 years ago
To: Official Coke Rep or Coke Employee or Whomever from the Coca-Cola Company that responds to the comments made in this community.

Do us all a favor and recognize that we are possibly intelligent human beings with the capacity to reason, see and comprehend things in an adult manner.

Further, please do not insult us by responding with the same robotic, scripted reply that includes the words: program, sustainable, rewards, etc. This type of a response may be acceptable if you are dealing with a child, but I am not a child and I know that when I receive a response like this, that I am being given double-speak and I truly and honestly call BS on this type of answer.

In closing, I would prefer it if you indicate that you are going let someone higher up the 'corporate food chain' know about this and ask that they perhaps respond to our issues.

If I receive a response where I am told in an honest manner that it is the way it is and we (Coke) are not going to change things, then I will respectfully thank the person, leave the conversation, delete my accounts with the MCR and other affiliated programs and switch my household to a different beverage vendor.

Please take my note to heart and do not spout boilerplate drivel when replying to queries I or others may send to you.

Cordially,
Clifford J. Phillips
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Clifford J. Phillips

  • 3 Posts
  • 8 Reply Likes
  • Irritated!

Posted 5 years ago

  • 3
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B. Smith, Employee

  • 1538 Posts
  • 74 Reply Likes
Hello Clifford, 

We're sorry to hear you are dissatisfied with our new program and the responses you have received. While we do use canned responses so we can ensure a response for every members, we also ensure that the response accurately answers the question or concern. All feedback is directed to the proper team. That being said, these program changes have been implemented to help ensure the sustainability of our free program. They will allow us to continue to offer our members the rewards and sweepstakes you have come to love.​ Per the program rules, this will be the 2015 program that runs through 12/31. Thank you for your feedback. 
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Randy Padgett

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Where can or how can I use points for Adult General Admission to World of Coke?
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B. Smith, Employee

  • 1538 Posts
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Hi Randy, this reward is temporarily sold out. 
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Randy Padgett

  • 2 Posts
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When is it expected to be back in stock?
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Mbayang Gueye

  • 2542 Posts
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Hi
Nice to meet you after viewing your profile i am Luciana, from Madrid Spain,

i have a project discussion with you please email me on: (santiago.luciana@yahoo.com)  for brief information, i urgently await your urgent response to this email, Thanks