Please bring back SMS | My Coke Rewards Customer Community

Taking away SMS code entry is probably the worst move you've made. The program is close to worthless without it because of the nuisance required in loading a web page on a mobile phone and it completely alienates those people who don't have a smart phone. If you can't integrate SMS into the new site then you should revert back to the old system (which also has the added benefit of working correctly) until you can integrate SMS into the new.

Bob Mertz

1 Post
0 Reply Likes
uninportant, frustrated

Posted 5 years ago

5 years ago

B. Smith, Employee

1538 Posts
74 Reply Likes

Thank you for your feedback. At this time, SMS code entry is not a working functionality. We apologize for any inconvenience. We are sorry to hear you are not satisfied with our program. These changes allow us to continue to offer rewards and sweepstakes to our members in exchange for the free codes found on products purchased for consumption. If you choose to no longer participate, we will be sorry to see you go.

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2015-02-17T06:48:38+00:00

1 Post
2 Reply Likes

Dear B.Smith,

Your note above is such a poetic regurgitated customer response to differ the "new" rules My Coke Rewards. Bob's question is valid and very direct, however, I am upset with the answer. I would like to know exactly why the SMS code is not working after several weeks of this "new" update. The question was not answered, but it seems from your response that My Coke Rewards will not be continuing with the mobile code entry.

If your company does not see it fit to continue with mobile rewards entry, I'm sorry to see your product be replaced by Pepsi.

2015-02-19T16:07:05+00:00

B. Smith, Employee

1538 Posts
74 Reply Likes

Hi Z, SMS code entry is not available at this time. We hope to add the functionality back soon, but cannot provide a timeline of updates at this time.

2015-03-07T20:46:47+00:00

Lynne Penberthy

1 Post
1 Reply Like

I agree Bob. This update is terrible. It seems like nothing more than a blatant attempt to drive traffic to their website and to get free "social" exposure.

"We'll give you points / status / blah blah blah if you spam all your friends on social media with our brand."

Taking away SMS just assures them that you have to log in and go to their website in an attempt to build their social exposure.

My guess is that according to B. Smith's response, there will be no SMS entry, ever. "No timeline" kind of says that.

If that is the case, this program is dead to me.

(Edited)

5 years ago

Amanda Kirby

59 Posts
7 Reply Likes

Z do you even know anything about pepsi program
here is an insight that was posted on here about pepsi program ...
Pepsi Rewards do not reward you for buying their product. There is no code entry. You get 5 points/day for logging into your account. 5 points/day for going to the Pepsi website. You get 5 points for reading an article. Once a month you get an email from Pepsi rewards. If you follow the link in the email and log into your account you get 10 points. This is once a month. You get 50 points/month for each of the 5 Instagram accounts they have (250 points/month). Same with the 5 Twitter accounts they have-50 points per page per month (250 points). You can tweet up to 5 hash tags they have for a total of 25 points/day. You can also check in with Four Square 3 times a day for a max of 150 points. Once a week you can follow a link to check out the Hard Rock Cafe menu and get 100 points/week. You get one time points for registering your birth day, your gender and one time points for connecting you Facebook page to your account. You also get a one time points credit for signing up for emails. For rewards you can enter sweeps for 100 points per entry. i-phone covers are 5,000 points. They have gift cards that are 10,000 for $10. Hats are about 7,500. They have some neat Pepsi memorabilia but that is anywhere from 20,000-85,000. A Pepsi lawn chair is 170,000 points.

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3 years ago

Mbayang Gueye

2542 Posts
3 Reply Likes

Hi
Nice to meet you after viewing your profile i am Luciana, from Madrid Spain,

i have a project discussion with you please email me on: (santiago.luciana@yahoo.com) for brief information, i urgently await your urgent response to this email, Thanks

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