Points removed from my account

  • 1
  • Problem
  • Updated 3 years ago
when i checked my account tonight but earlier i had 446 points on my account saved up for a goal i had in mind is it possible i could maybe get those points i lost back? i know that they didn't expire so if i can please get them back i would appreciate it
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John Brennan

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Posted 5 years ago

  • 1
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B. Smith, Employee

  • 1538 Posts
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Hi John, Our team is currently working to remedy this glitch. We want to assure you that all of your points will be showing again soon. Thank you for your patience and understanding.
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Jake Thomas

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Log into your account, scroll to the bottom of the page. Under help center, click "Contact Us". This will bring up an automated chat window. In the window type "Real Person." The automated response will then connect you to a live representative who will help you retrieve your points. Much easier than waiting on hold with customer support.
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Mbayang Gueye

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Hi
Nice to meet you after viewing your profile i am Luciana, from Madrid Spain,

i have a project discussion with you please email me on: (santiago.luciana@yahoo.com)  for brief information, i urgently await your urgent response to this email, Thanks