Prize Win Vanished From My Account

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
In February I won a $25 itunes giftcard as an instant win in the Sprite Basketball game. It was listed in my account under February 2013 as a prize up until two days ago (April 9th). Now it has disappeared from the February 2013 listing completely. It now says there is no reward for that month.
Photo of Joseph Jones

Joseph Jones

  • 3 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of L. Newton

L. Newton

  • 2405 Posts
  • 91 Reply Likes
Hi Joseph, have you received the card yet?
Photo of Joseph Jones

Joseph Jones

  • 3 Posts
  • 0 Reply Likes
No. It was listed as processing still before it disappeared.
Photo of L. Newton

L. Newton

  • 2405 Posts
  • 91 Reply Likes
That is odd, Joseph. Can you call us about this? Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent.
Photo of MabelL

MabelL

  • 5 Posts
  • 0 Reply Likes
HAPPENNED TO ME 2 AND GOT NOTHING..SO GOOD LUCK TO U..