My sign on is travzoo@hotmail.com. I sign on the web page says were almost there looking up travzoo@hotmail.com acct info. The web page then goes back to the sign in page. I hit the enter codes tab and again it reverts pack to the sign on page with the same message almost there etc. I never can reach the page that allows you to enter additional codes. It's been more than 3 weeks and I have attempted numerous times to sign in. Tried to call several times for technical support and after being put on hold for 6-7 minutes says call back later then hangs up on you. Send me an email with instructions how I might be able to remedy this problem. Thanks
Posted 5 years ago
B. Smith, Employee
Tried to send an email from the" contact us" tab at the bottom of the sign on page that keeps looping. Never allowed me to send an email i.e the email screen (or whatever) would not pop up . that would allow me to in fact send an email. . DUH
B. Smith, Employee
Thank you for making us aware of this. Can you provide the device and browser you're using so we can flag this to our IT team?
I'm trying to sign onto my account using an HP laptop computer running Windows 7 Home Premium software. Microsoft Windows Version 6.1 Build 7601 Service pack 1
B. Smith, Employee
Thank you Vic. What browser version are you using? (i.e. Chrome 10, Firefox 11, Internet Explorer)
Internet Explorer
Are you able to pull up/open my account?
I WAS FINALLY ABLE TO SIGN ON AND ENTER CODES FROM MY DESKTOP COMPUTER. DON'T QUITE UNDERSTAND .WHY I COULDN'T SIGN ON USING MY LAPTOP COMPUTER. NONETHELESS, YOUR NEW WEB SITE AND REWARDS REDEMTION OPTIONS ARE A GREAT DEAL LESS APPEALING THAN YOUR FORMER WEB SITE.
B. Smith, Employee
Hello Vic, we are not able to access accounts via social media for security purposes. I have flagged your statement to our IT tram. Thank you for your feedback.
I'm having the same problem, so i tried changing my password, then i got the message my email address doesn't exist
B. Smith, Employee
Hello Marie, For assistance, please contact our Customer Care team via the contact form found here: CokeURL.com/MCRcontact. Our team will get back to you within 48 hours.
