Problem redeeming code and getting crabs and penguins to download

Well,it's a question and a problem I guess I have spent in the last couple of minutes(probably the last 15 minutes 20 points). Anyway,I spent them on crabs and penguins downloadable pc game and I have gotten 2 different codes now(I spent the second 10 points thinking the second time around it might work)and I go to the link and the site and I type in the code and I hit next and it doesn't do anything. Could you please fix the issue and or redeem me my points? I would still like the game,but I kinda would like atleast 10 of my points back if I get the game if not then I would like all 20 points back. Thank You. :)