I won a free Costco membership on 5/16/13 in an Instant Win game. When I click on the "Confirm Address" link in Redemption History to claim the prize, I get an error message "Oops..Something went wrong. Please try again later"
We are sorry about this Jane. Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly and we will assist you individually.