Retractable Cord Pet Leash reward defective

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  • Problem
  • Updated 3 years ago
I used 790 points to purchase a Light Up LED Retractable Cord Pet Leash on 9/7/14. I received it quickly, but the leash does not stop when you push the button the way it is supposed to. You have to manually grab the leash when your dog takes off after another dog and it really hurt my hand! I would like my points back please.
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ElizabethM

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Posted 6 years ago

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B. Smith, Employee

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Hi Elizabeth, We apologize for your dissatisfaction in your recent reward redemption. Please give us a call anytime 9 a.m.-7 p.m. EST Monday through Friday at 866-674-2653 to speak with an agent directly. Select your language, press 1 to "find out how MCR works" and 0 to reach an agent. They can best assist you individually, either to provide you with a replacement reward or to refund your points.
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Mbayang Gueye

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Hi
Nice to meet you after viewing your profile i am Luciana, from Madrid Spain,

i have a project discussion with you please email me on: (santiago.luciana@yahoo.com)  for brief information, i urgently await your urgent response to this email, Thanks