Reward Point Travel Pillow Faulty

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
I cashed in a large amount or reward points for a self-inflat travel pillow. The pillow is defective. I took it with on the airplane. I tried to blow it up but the plug is sealed shut. There is no opening at the bottom of the plug. I don't have a return address to send it back. There was nothing on the envelope it came in & I don't have that anymore either. Who can I contact to resolve this issue?
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Linda Baldwin Barber

  • 2 Posts
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Posted 7 years ago

  • 1
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L. Newton

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Hi Linda, can you please call us about this? We will be happy to help. Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent. They can best assist you individually.