Once again I can't sign in to your awful new and "improved" page. Your login page won't sit still long enough to enter an information. Am I once again going to be cheated out of entering my full reduced amount of 75 points? Go back to the old system and let us put 100 points a week in. I am very tired of your PR approach to how wonderful this is and we are going to get better rewards. I can't even see the rewards and I have been forced to create a Twitter account that I don't want or need just to be able to reach Gold Status. But since I can't log on I can't do that either. If it ain't broke don't fix it. You should have left us with the old site that actually worked.
Posted 5 years ago
B. Smith, Employee
Hello Lisa, We're sorry to hear that. Have you tried clearing your cache and cookies? If you are still unable to sign after doing so, please email our Customer Care team via the form at CokeURL.com/MCRContact. Our team will get back to you within 48 hours.
Thank you for your feedback. These program changes have been implemented to help ensure the sustainability of our program. They will allow us to continue to offer our members the rewards and sweepstakes you have come to love. At this time, social media is not a requirement to participate in our website. All members can enter codes and redeem points on Catalog rewards without utilizing social accounts. While participating in social Challenges will earn you status, simple acts such as completing your profile, watching videos, voting in polls and inviting friends will also move you along.
Thank you for your feedback. These program changes have been implemented to help ensure the sustainability of our program. They will allow us to continue to offer our members the rewards and sweepstakes you have come to love. At this time, social media is not a requirement to participate in our website. All members can enter codes and redeem points on Catalog rewards without utilizing social accounts. While participating in social Challenges will earn you status, simple acts such as completing your profile, watching videos, voting in polls and inviting friends will also move you along.
Obviously what you are suggesting isn't working. Can you not read the frustration we all have with Coke right now????
I agree with you I did what they say and it just messed up all my other stuff and I didn't fix the problem with the Coke Rewards site
B. Smith, Employee
Hello Karoline, If you are still unable to sign after following the above directions, please email our Customer Care team via the form at CokeURL.com/MCRContact. Our team will get back to you within 48 hours.
Hello, B. I said nothing about not being able to sign in. This is the problem, you people are not listening to your customers. You answered questions like you are reading them off of a teleprompter. Your pre-made suggestion about emailing the "team" and telling us they will get back to you in 48 hours, is a lie. I've emailed them with THREE different problems I am currently having, all of which are still unanswered, and that time limit of 48 hours is WELL gone. I'm nearing a week with no response whatsoever. This is so not worth the effort...
B. Smith, Employee
Hello Lisa, If you do not receive a response within 48 business hours, please provide your email address so we can look into this for you. If you do not feel comfortable posting your email publicly, please private message us on Facebook.
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