Site stops accepting codes | My Coke Rewards Customer Community

This is the third day in a row entering bottle cap codes that site stops accepting codes and tells me there is an error with the code. The same codes that were rejected yesterday for this reason were accepted today. It seems like the site is trying to keep me from redeeming the points. I've double checked the codes - 14 digit. Please advise.

Danielle Pacailler Franz

2 Posts
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frustrated.

Posted 7 years ago

7 years ago

L. Newton

2405 Posts
91 Reply Likes

That's odd, Danielle. When this happens, feel free to speak to Chip: http://CokeURL.com/8pnf. He can get you the points.

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2013-02-28T07:16:29+00:00

Greg Waggoner

4 Posts
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lol @ chip. i think chips on crack

7 years ago

Danielle Pacailler Franz

2 Posts
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I have 50 caps still to enter and the same issue happened again tonight on my husband's account. Once we hit 33 points the site started telling me the codes I'm entering are invalid. My account produced the same result as well. Chip will provide a replacement code but these caps are all valid codes to be entered. Now that I've proven the issue with my husband's account it appears Coke Rewards in intentionally trying to keep consumers from entering codes. Please advise what your team is doing to resolve the issue.

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7 years ago

MicheleF

5 Posts
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BTW... Chip has been no help to me so far on any issue except to instruct me to call. That is why I post here.

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7 years ago

L. Newton

2405 Posts
91 Reply Likes

We're sorry to hear about that, Michele. Thank you for letting us know.

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