Texting codes, but points expired due to inactivity when I know I've entered codes

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  • Updated 8 years ago
  • Solved
I had 540 coke points that I was saving up. I have entered codes and you guys took the points away and said that I hadn't entered a code in 90 days. I enter codes via text messages. I want my points back. I am so furious I'm honestly considering not drinking coke anymore and I've been an avid coke drinker for years. I would like someone to contact me regarding this and my points restored.
Photo of Joni Mae Baker

Joni Mae Baker

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Posted 8 years ago

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Photo of L. Newton

L. Newton

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We can definitely reinstate your points, Joni. Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent.