Time for me to also complain about your new direction Mr. Coke Rewards

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  • Problem
  • Updated 5 years ago
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I was probably the first member to sign up for Coke rewards. I remember some of the loyalty keychain cards I signed up for, and always wished there was one for Diet Coke! I was very happy when the My Coke Rewards program was announced back then. I made it a hobby to save my caps and at the end of the year, was able to buy one thing or another with my points. First 300/week, then 200/week, then 100/week, and now 75/week ???.....It's bad enough that you save all year for something that is 2000 points, then go to redeem those points and find out that you can't redeem for anything for more than 200 points anymore!!!.....or the award value has doubled....I for one, am not interested in advertising for you via social media.....My advertising was in my recycle bin at the curb every week. I never thought Coke would actually make me resent buying your products, but I am starting to think that all this time, I was being taken for a ride. You would probably be better off just stopping the program. Because of all this jumping thru hoops to get a lousy 3 points, it is turning people off to buying your products, including me!!!! If you really think that you can make/force people to advertise for you on social media, I think you are wrong. The answers you give people on this board are disrespectful. You want us to jump thru hoops for a lousy 75 points a week, when you are laughing all the way to the bank because you also raised the point totals for anything other than a magazine subscription? I am not interested in 15 magazines. I actually thought I could get back at you and redeem for a free diet coke every week, only to find out you can only get one of those in a given 30 day period...lol
You know what?.....I had 1 or 2 diet Pepsi's last weekend, and they are pretty good. and I won't have to spend my free time collecting Coke caps that I can't input on your web site because I am over the 75 point limit.....What's next, 50 point weekly limit?....NO THANKS!.......Your program has reached the point where IT IS JUST NOT WORTH IT........Can't wait to read your canned response to a "former" loyal Diet Coke drinker......It was fun while it lasted, but you are not the only Diet soda product out there!....
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longtimedietcokedrinker

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  • Like I'm being taken advantage of instead of rewarded

Posted 5 years ago

  • 11
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Lisa Marie

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VERY WELL SAID! Trust me when I say this, this individual is speaking for not only themselves, but tons of others!!!
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Customer

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I agree with the Customers of Coke products. Just cancel the program. Here on this site customers have been told many times that they are not right. This is no longer a loyalty program to reward you for your continued purchases of Coke products. I do not nor will I ever Twitter or have a Facebook account, and to penalize the Customers of Coke for deciding not to is unfair treatment. The Coke products we purchase still cost us the same as the people who choose to interact with social media. I have around 1500 caps that I have been needing to enter, with more purchases of Coke products every day. Thanks for your time on my dime. To the New " My No Coke Rewards Program ." That's not free for us, we buy your Coke products.
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B. Smith, Employee

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Hi Customer, thank you for your feedback. We're sorry to hear that you are disappointed with our decision to extend our program through 2015. 

At this time, social media is not a requirement to participate in our website. All members can enter codes and redeem points on Catalog rewards without utilizing social accounts. While participating in social Challenges will earn you status, simple acts such as completing your profile, watching videos, voting in polls and inviting friends will also move you along.
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Customer

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Hello, I am not disappointed with your decision to extend the program through 2015, just the direction it has gone. You keep saying in your comments :
" At this time, social media is not a requirement to participate in our website."
This just tells me the planned direction is to go there. I'm just a customer and I choose the direction that I go as well. I cannot change the program that MCR decides to use, but I will tell you that it does not feel REAL anymore. Thanks for hearing me out. No need to respond, we know the reply.
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Amanda Kirby

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pepsi's program pretty much requires social media 
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Carol Ann Jenkins

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He is right all the way the prizes suck too!!!!
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B. Smith, Employee

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Hello Carol Ann, the majority of the rewards available are the same as they were in the traditional MCR program. We'll continue to add new rewards throughout 2015. Are you looking for something specific? 
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alan

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well said longtimecokedrinker. i to am a long time member, since 2007. the recent changes to the webpage has been awful. Combine the problematic webpage with the reduced (again) amount of points allowed to be entered each week it doesn't seem worth it anymore.

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