Unable to enter codes

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  • Updated 3 years ago
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I had a coke reward where 1 character was ripped off. I tried all numbers and letters to find the missing character. None of them worked.

Now I'm not able to enter any coke rewards. Oops! There was an error in the code you entered, is the message that keeps popping up. I've tried 10 different codes with the same result.

I've deleted my history, logged off, turned off the computer for several hours and am still getting the same result.

Help! I want to enter my 120 points for this week!
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AnneV

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Posted 8 years ago

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L. Newton

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We're sorry to hear that, Anne. Are you still experiencing this issue? If so, we can get you those points. Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent.
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AnneV

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Unable to enter codes

I had a coke reward where 1 character was ripped off. I tried all numbers and letters to find the missing character. None of them worked.

Now I'm not able to enter any coke rewards. Oops! There was an error in the code you entered, is the message that keeps popping up. I've tried 10 different codes with the same result.

I've deleted my history, logged off, turned off the computer for several hours and am still getting the same result.

Help! I want to enter my 120 points for this week!

This reply was created from a merged topic originally titled
unable to enter codes.
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AnneV

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So I was able to enter my codes for this week, however, that doesn't resolve the issue of missing out on entering the remainder of my codes for last week. Coke said they can't do anything about that. How does that make me feel? :(
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AnnetteR

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They said the same thing to me nothing we can do about it . thought they were good guys.....
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DarrenW

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my email adress cant b found
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L. Newton

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Hi Darren, we recommend clearing your browser cache and trying to login again.
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Tammy Brown

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why have you removed the place to enter codes? what's going on.
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B. Smith, Employee

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Hello Tammy, You can currently enter codes through the code-entry boxes located in the main navigation bar at the top of mycokerewards.com and mcr.com/beta. Please note, you must be logged in to enter codes.
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Cathy Cameron Bowden

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I am also having a problem with entering the codes. Takes the first one, but won't let me delete to enter a new code. Do we not have the 5-line code entry anymore? P.S. I am signed in.
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MP, Employee

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Hi, Cathy. Which codes are you using? If they are 15- or 12-digit codes, they will no longer work, as we discontinued those codes in 2009 and 2014 respectively.
(Edited)
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Mbayang Gueye

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Hi
Nice to meet you after viewing your profile i am Luciana, from Madrid Spain,

i have a project discussion with you please email me on: (santiago.luciana@yahoo.com)  for brief information, i urgently await your urgent response to this email, Thanks