Undeliverable reward

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  • Updated 8 years ago
  • Answered
I got an e-mail saying that the Best Buy gift card I purchased with my points was unable to be delivered to my address so it was returned to inventory. I don't know why it was undeliverable because the Walmart gift card I got from you was delivered just fine. But I know these things sometimes happen. The e-mail also said I could replace the order. How do I do that? I don't find your web site to be very user friendly.
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AshleyB

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Posted 8 years ago

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Chelsey Binkley

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We are sorry to hear that Ashley. Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent. They can best assist you individually.