WEBSITE IS NOT RECOGNIZING CORRECT CODE ENTRIES

  • 2
  • Problem
  • Updated 8 years ago
  • Solved
All day long on the website it has not been recognizing codes for me. I entered in 7 different ones and for every single one it said "Oops" EVEN WHEN IT WAS CORRECTLY TYPED IN. I've been doing this for a long time. I know a "O" is a zero and all the other quirks. THERE'S NO "Contact Us" link on the My Coke Rewards website!!! How is the company going to know there's a problem out there --- and it's not the user? It's taken me ALL DAY LONG to figure out that maybe, just maybe this is the way to get the attention of Coca-Cola to find out what's wrong with the website.
I deserve a coke (or two) today for the aggravation I've gone through.
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MarjorieV

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Posted 8 years ago

  • 2
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Chelsey Binkley

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Hi there Marjorie. We are sorry you are having these issues. The website is now back up and running. If you are still having trouble, please call 866-674-2653 9am-7pm EST M-F to reach an agent. They will best be able to assist you.