Where are my points?

  • 2
  • Problem
  • Updated 3 years ago
Hello, I just screamed now when I saw I had 0 points! I can't believe all these years entering codes went away like this! Please help me solve this problem! Thank you very much
Photo of Vanessa Vieira

Vanessa Vieira

  • 1 Post
  • 0 Reply Likes

Posted 5 years ago

  • 2
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B. Smith, Employee

  • 1538 Posts
  • 74 Reply Likes
Hello Vanessa, Your points probably expired due to inactivity. We define inactivity as not entering any codes or spending any points for a 90-day period. We will be glad to return the points as a one-time courtesy. Just head over to the site and talk to our new agent, Chip. He'll be happy to help. CokeURL.com/Chip
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Ellie Monaco Kelly

  • 4 Posts
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I can't enter points and haven't received an email informing me that there was a time limit that would set my count to 0.
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B. Smith, Employee

  • 1538 Posts
  • 74 Reply Likes
Hello Ellie, are you receiving a particular error when trying to enter codes? You will only receive an email notification about your points expiring if you have signed up for communications from us. You can check on your expiration date at any time by viewing your Points History. 
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Mbayang Gueye

  • 2542 Posts
  • 3 Reply Likes
Hi
Nice to meet you after viewing your profile i am Luciana, from Madrid Spain,

i have a project discussion with you please email me on: (santiago.luciana@yahoo.com)  for brief information, i urgently await your urgent response to this email, Thanks